Google Maps Displaying "Relocated" For Businesses That Move

Jan 21, 2013 • 8:58 am | comments (3) by twitter Google+ | Filed Under Google Maps

We've MovedOne of the largest issues for businesses on Google Maps is what to do when you move your business to a new office or location. Google has and continues to tell people to mark the old business address as closed but the issue with that is two fold.

(1) It shows your business as closed on Google Maps, even though you just moved.

(2) All the reviews you have accumulated vanish with that closed business listing.

Google promised to add a we've moved label and about a year after making that promise, Google has come through.

As reported by Mike Blumenthal, Google has added such a label. Now, for some businesses, it says "This place has closed or relocated." The key, "relocated."

Google Maps Closed or Relocated

Now, this doesn't fully satisfy issues one and two above.

(1) Yes, it says the business may have been closed or relocated but it doesn't say one or the other - it says both.

(2) The reviews still disappear when you go this route.

The instructions on how to do this are at this help document and again, it doesn't seem to fully satisfy everything.

Forum discussion at Google Business Help.

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01/22/2013 04:11 am

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01/22/2013 05:04 am

Hey Barry, you said reviews will be disappeared. Will they get disappeared from the new location listing or the old one or from both? Sorry, didn't get your point here.

Gentle Robot

09/10/2013 04:05 pm

And it doesn't show this until you click on the pin. So a cursory look at Google Maps is useless as it'll show results for closed or relocated businesses without any kind of visual indicator. Same goes for hovering over the pin - it'll show you reviews and info, but not the fact that the business is no longer there.

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