Google Latitude Goes Down Due To Bug

Jun 6, 2012 • 9:04 am | comments (35) by twitter Google+ | Filed Under Google Maps

Google LatitudeThere are dozens of user reports in the Google Maps Help forums and a confirmed report from Google that Google Latitude is currently not working due to some bug.

The issue started about 24 hours ago, where updates were not working, locations of friends were not showing and so on. Here is one user's complaint:

I'm too having problems with latitude. I can't see any of my friends location, and it's not showing my location either. Although my GPS works fine.

Google's Map community manager, Jade Wang said:

There is a bug affecting Latitude. We are working to fix it.

I am not sure how many people use it but there does seem to be a nice amount of complaints that it is offline.

I assume it will be back soon.

Forum discussion at Google Maps Help.

Update: Google posted a new update in the Google Maps Help forums saying:

We recently noticed a bug in Google Maps for Android 6.8 that affected Latitude. We are aware that service was disrupted for some users, and we apologize. We have been working on the situation and have implemented a fix.

To implement the fix, please upgrade to Google Maps for Android 6.8.1. Open the app and tap on the “Join Latitude” icon from the drop-down menu from the top toolbar to sign into Latitude.

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Angry Badger

06/06/2012 01:24 pm

A "nice" amount of complaints. Interesting approach to customer feedback. Wait to see how many people complain when a service goes down to see how popular it is. Surely proactive service is better than reactive, certainly for the end user. Interesting also that to search for news on this, you have to use a search engine other than Google. Are Google sensoring news about their unscheduled service interruptions?

André Pinto

06/06/2012 02:03 pm

I confirm that it is not working here in Brazil... Worldwide bug...


06/06/2012 02:33 pm

Not working here in South Africa either :/ Seems last sync was yesterday 9:50am


06/06/2012 02:56 pm

well, my Latitude says I have to join " Google plus" in order to use Latitude again....never wanted to join Google plus, but now says i have to.........this is a cheap ass way to get people to use other Google services. That's what this has all been about apparently...I don't want to sign up for Google plus...Google plus is not Private enough in my opinion...

Domo Arrigato

06/06/2012 03:43 pm

Not working in Sweden either...

nicola grady

06/06/2012 05:26 pm

Yeah mine stopped yesterday, showing friends location's as unknown :-(


06/06/2012 05:35 pm

Same here its not updating


06/06/2012 05:43 pm

Hey google pull your head out of your ass and quit trying to force us to use google+ . If its not broken don't fix it and if broken let EVERYONE KNOW and get it fixed asap !

Stephen A

06/06/2012 09:11 pm

My Latitude has not updated in more than 24 hours and I don't even see my girlfriend. My daughters updated an hour ago.


06/06/2012 10:24 pm

My latitude on my Razr Maxx has not updated 3 of my 4 friends since yesterday, (says unknown location) yet one is updating normally...Why would this be?

Alan Homer

06/07/2012 12:24 am

All of my contacts went to unknown location except an iphone linked to my account. weird.


06/07/2012 12:50 am

:( Its been acting crazy!!! Not refreshing friends!!!!


06/07/2012 06:47 am

My friends location has been 'Unknown' for 2 days now. I've tried all the fixes suggested on the forum and nothing works. Can't seem to upgrade either (frustrated sigh). I'm in the Netherlands.

Sam Nice

06/07/2012 01:31 pm

Not working in China either


06/07/2012 03:02 pm

My maps automatically updated last night on my Droid, then it rebooted my phone. Now I show on the maps again but not my friends. They still show as unknown and today my email says it's "temporarily down"


06/07/2012 10:27 pm

Any news of when it will be "fixed"


06/09/2012 01:40 pm

My location on igoogle's widget is showing me where I have never been. Please fix this. I am updated to the latest version.


06/19/2012 10:56 pm

stiil not wrking on the razr


06/21/2012 01:50 am

Only my friends with iPhone is updating.... Droid users aren't even with the latest maps version

Aaron Klapheck

07/02/2012 11:01 pm

Working on my Samsung Galaxy Nexus just fine.


07/08/2012 02:48 am

doesn't work for crap on the nexus. But I can see all my friends on my desktop.


08/06/2012 02:19 am

Not updating automatically on my iPhone in the last 24 days.

Tempest Kitty

08/21/2012 10:39 am

on galaxy s1 friend is on galaxy s3 both have same issues on same day, we have both updated maps but still no love. Followed instructions as above. Still nothing. well.. hope you fix it soon.


09/06/2012 02:25 pm

is Latitude down for anyone else today August 6th 2012.?

Colin Firth

09/11/2012 11:30 pm

Just tried to use it today 9/11/12. and I stumbled upon this.. I guess its not important.


09/16/2012 07:49 am

mine stop for a few days already after update to 6.11 sighed


09/23/2012 02:26 pm

Since the upgrade to the new Google Maps triggered this problem, is there any way to downgrade (temporarily) to the older version until it is resolved?

British Photography

09/24/2012 07:34 pm

I would be happier if they fixed ALL the bugs like when it tells me I have driven over 1,000 miles from my house to Walmart which is in reality 3 miles or my daily journey to work of 12 miles becomes a return journey ranging from 160 to 290 miles. Fixing the autocheckin would help too - it checks me into and out of work at random all day.


10/09/2012 02:07 am

Didn' seem to fix anything.


10/18/2012 10:55 pm

its still down!! whats going on google????

Sayan Daw

01/22/2013 10:25 am

Not working !! Still .. Pathetic

Tina Latina

03/29/2013 11:34 pm

almost 24 hours ago, I suddenly not able to see my friends location on Latitude, It was working fine and suddenly stopped. I am not sure what causing the problem, and not able to find any help topic on the subject, nor able to contact Google to investigate...any help on this is very much appreciated

Vivek Bhati

04/03/2013 05:46 am

Google Latitude not working with Blackberry in Delhi India,,


06/20/2013 04:21 am

Still not working, I'm so disappointed by Google on this... and what kind of fix is that!!!??? I don't own an Android device, how could I get it back working then?? I don't have that option on my iPhone app. GOOGLE FAIL

Richard Bishop

06/28/2013 09:32 pm

You can fix this by logging into Google Maps on an Android device and anabling location sharing again.Here's a post that I wrote explaining how to do this using a virtual Android device. This worked for me :-)

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