Bug: New Google Docs Hidden

Jun 28, 2011 • 8:23 am | comments (6) by twitter Google+ | Filed Under Other Google Topics

Google Docs logoGary Price, who is now back writing with Danny and team, tipped me off to a Google Docs Help thread disclosing a bug with new documents.

There was a bug where adding new Google Docs would go missing from your documents list. The only way to have them show up would be to add a * to the search box within Google Docs. Google then claimed to have fixed the bug, and people confirmed the fix. But now, the bug seems to be back.

The bug started in late May and was reportedly fixed on June 17th. Ten days later, June 27th, the bug reappeared.

Personally, I cannot replicate it, but I am told it is impacting a nice number of Google Docs users. One user said:

I'm having the same problem today, but not previously. New documents are not showing up in the Docs list, either in the collection view or in the All Items view. I can get them to show up temporarily in the All Items list by searching for known strings from them, and to show up temporarily in collections by "re-adding" them to the collection, but they disappear from both intermittently. (Chrome 12.0.742.100).

Forum discussion at Google Docs Help.

Update: Gary Price who was tracking this bug has posted more timelines and information at InfoDocket.

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06/28/2011 12:59 pm

I have this problem too. Reappeared some days ago. Sometimes a reload of the doc tab in the browsers seems to work.

Black Seo Guy

06/28/2011 01:42 pm

I use Google Doc at times but not like I love to. They are good at fixing things but maybe this one is something they just need to figure out. "Black Seo Guy "Signing Off"

Marketing Mike

06/28/2011 10:34 pm

I think Google could take steps to improve Docs leaps and bounds.  To be honest, I probably wouldn't even notice a bug considering that I find it somewhat messy already.


03/19/2012 10:44 pm

 Thanks for posting this...all of a sudden my docs disappeared today 3/19/2012 and the fix was to add the '*' as you specified...could this bug be back?


03/26/2012 05:55 pm

Just a very important document disappear and using the "*" made it visible again - thanks for this tip!


05/02/2012 03:02 am

I logged in for the first time tonight and my document was there, once I clicked on it, it disappeared. I tried using the "*" and that did not help my document appear. Reloading the page didn't resolve the problem either. I've logged in and out about 15 times tonight just to see if it would reappear and it hasn't. This is an important document I have for a presentation in class tomorrow and it's very frusterating that I have to start over at 10PM tonight.

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