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I have been noticing a recent spike in the number of complaints about their business reviews going missing in Google Maps. One of those complaints has a response from a Googler.
A Google Maps Help thread has one business listing owner complaining that he lost 16 reviews. Googler, Brianna said that Google is looking into the issue, she said:
We are looking into this. When did you notice the occurrence of the disappearance of your reviews?
So this possibly might be a larger issue that the Google Maps team is working on resolving. If you lost reviews for your business, I would chime in at the Google Maps Forum.
Forum discussion at Google Maps Help.
Comments:
No Name
09/04/2009 11:42 am
Even if the administration of Google is working on something, they should let their customers know that something is going on, so that situations like this are prevented. There are numerous blogs this information can be displayed on. Same goes with the the G mail outage a couple of days back.
Nick Wood
02/22/2010 04:08 pm
I bet Google would love to start charging for this ! Google maps for business is a basic solution and not the real deal with ViaMichelin or microsoft. I have developed a google API myself and the accuracy is poor and customisation is worse. No serious business / company would consider using Google maps for their store / branch finder / locator . The latest API's are so advanced of Google and even their enterprise is poor and overpriced compared to the likes of ViaMichelin and multimap ( now bing ). For coverage in Ireland and content I would suggest you try Viamichelin or for minors business Vm Local for business mapping , Location solutions