How To Get Reinstated After Being Banned from Google AdWords

A DigitalPoint Forums thread asks for ideas on how to get reinstated after being banned from using Google AdWords.

You can be banned or suspended from Google AdWords for many reasons. If it happens to you, what can you do?

Well, there is not much one can do to get their account back online and going. They can make a plea to Google via email and hope for the best. But outside of that, you may have to be a bit sneaky about getting back in.

One DigitalPoint member suggests a "false mustache." Too funny.

But in all seriousness, you will probably have to get a new credit card, under a new name and address and apply for a new account.

This is nothing new. An older WebmasterWorld thread discusses the same thing, offering similar suggestions.

My Only suggestion would be to get a new debit/credit card with a different billing address and use either your middle name as your first name. When this happenned to me (yes I was a naughty boy in my past but Im reformed now) I used my partners credit card.

But they also may ban the domain from advertising on Google AdWords. In that case, you also need to set up a new site on a new domain name.

A thread at A4U Forums has a chat transcript with a Google AdWords representative on how to reinstate a suspended Google AdWords account. Unfortunately, you do not learn anything that can help from it.

Jeremy Mayes at PPC Discussions wrote about getting caught in the crossfire of a suspended AdWords account.

To add insult to injury it looks like they've now suspended the account that belongs to the company I work for! (maybe because I've logged into my own account at work and so they've assumed that I own both?)

This happens to reference the above WebmasterWorld thread.

Forum discussion continued at DigitalPoint Forums.

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posted rustybrick in Google AdWords at May 10, 2007 7:38 AM Comments (17)

Comments

I don't know if you ever saw this, but what about that article on blackhat SEM by Mikkel DeMib, in the search marketing journal? His point was that since Google wnat your dough, you can push the limits and break them even, and if you get caught, then you just need to comply temporarily...

Posted by seo at May 17, 2007 01:47

Thanks for your help with this one, much appreciated!

Posted by mally at June 21, 2007 15:01

First I was banned at
Google checkout, then when I complained at adwords that I would reduce my budget they banned me there. In neither case was a reason given. In fact they refused to give a reason saying it was a security issue. You would have to take my word for it but I run a perfectly good and honest business more honest, if you will, than many of my competitors who are not banned. I can say in my case this was arbitrary and not justified. I suggest a class action lawsuit against google

Posted by Robert at July 9, 2008 12:27

i also got banned from adwords well they can't blame us. they used to have a glitch. my keyword was worth $12 per click when in fact it only shld cost .50 cents. now they banned me for life. And no matter what i do, i cant get back. I used a diff debit card, new name, zip code, billing address, URL, new website, new concept, from freckles treatment to psychic reading, new PC, new IP, I even went from one city to another just so the geographic location will be farther. nothing worked. it will run for 1 day and the next day nothing. they will not inform you. your keywords will say active but u cant see ur ad. i dont know what else to do. Setup an account in a different country?

Posted by kris at December 1, 2008 07:07

If you had a serious adwords business and want to get it back, there is a MUCH easier way to get it back.

- You can log in to your account from home even though Google tracks your IP Address

- No more signing up at a relatives or friends house

- Google will never know the difference

Email me aacrepairbible@gmail.com for more information.

Posted by Brian D at June 16, 2009 10:14

aacrepairbible@gmail.com- OK...I am now frustrated for those who are banned. This isn't hard and reapplying to g-oogle(like I did) will rarely yield fruit people. Moderator, please forward my email address to anyone who has been banned so I can get them back up and running quick.

Posted by Ad Sense Aspirin at July 3, 2009 13:17

if someone has any tips or advice that work on how to get back in after being banned, i'd *greatly* appreciate an email timefan [at] live.com

Posted by Time Fan at July 4, 2009 14:12

My husband's Adwords account got shut down for an erroneous reason, so we started a new account in my name with different address (used a business address) and different credit card. And guess what? They've shut me down for allegedly the same reasons, and I hadn't even placed one ad! We think it's because we have the same IP address. They can't possibly be going by the same last name - ours is too common. Very frustrating - this is our livelihood they have just shut down.

Posted by Deane at August 20, 2009 15:02

I would love to get some advise from anyone who has been susspended from Google Adwords, about how to get back on. No one at the organisation seems to want to listen to us! Thanks dave@mobilityequipment.co.uk

Posted by David Green at August 27, 2009 15:53

This is so infuriating! Why is Google getting away with this and still being King of the Internet AdWords? Isnt' there another site that all of us, who were banned from Google without just cause, can join and push that program up to the top? I am willing to look into it if anyone wants to follow me?

Posted by Mary at September 14, 2009 20:46

Hi Mary,
Coun't me in. Google isn't the law, I don't know how they can get away with it... no other business would be able to.

Posted by elisa at September 25, 2009 17:41

Got banned last week after 5 years of adwords advertising! - just told me I had violated their TOS too often but couldn't (wouldn't) give me specifics. It seems those making the decisions are faceless and answerable to nobody. What was really ironic was that two days later they sent me a guide on converting visitors into buyers! some kind of sick joke I think.

Posted by mark at September 28, 2009 13:02

i have a outstanding of about 5000$ on adwords. my card was declined and google says that add another card. when i add card they dont show card option like visa or mastercard, so i am not able to add card. what should i do.

Posted by john at October 1, 2009 10:54

My ads too were banned from Google adwords, their reason a breach of the tobacco policy although my products don't contain tobacco! They told me the only way to continue advertising was to remove all content of any tobacco related product from my website, so I asked them what is the use of that? then my website would be useless.... I would welcome an alternative to adwords if anyone knows of a good one. Cheers

Posted by dorn at October 2, 2009 11:11

I was banned by Google a while back - not just the account ban, but the "never-come-back" ban that Jon was talking about - and it was extremely difficult to get back in. The hardest part was figuring out how they were tracking me from account-to-account, so if this happened to you, let me tell you what you need to change:

- Your IP address. Easy; just reset your modem.
- Your email. Obviously, another easy one.
- Your credit card number. Call in and choose the "I lost my credit card" option, and your credit card company should immediately send you a new card with no questions asked.
- Your phone number. A little harder, but Google never seems to call, so you probably can just enter a random number and it'll be fine. If you want to get a real number, Kall8 (http://www.kall8.com) offers toll-free voicemail/forwarding numbers for $2/mo.
- Your address. This is the hardest of all, but it is also completely necessary, since you must change your credit card's billing address to this new address. I've been using Mailbox Forwarding (http://www.mailboxforwarding.com) to get a remote address where I can view scanned copies of my mail online for $10/mo. Just sign up for an account, change your credit card billing address to to the box # they give you, and you're free of Google.

Not easy by any means, but doable.

Posted by Adam Gunther at October 18, 2009 21:35

Re: How to get back in. Did you use your same name?

Posted by Number 2 at October 22, 2009 09:23

how about the name on the card and the website url

Posted by eli at November 1, 2009 17:09