Find Road & Map Errors On Google Maps? How To Report Them

Google Maps and the quality and accuracy has come up quite a few times over the past year or so. So what can you do if you need to report an issue with Google Maps?

A Google Groups thread has advice from Maps Guide Jen about how to fix map errors.

Jen explains that "map data errors - such as misspellings of town names, missing streets, etc - are often not the same as your business being located incorrectly." To suggest fixes for town names, missing streets, etc - Google uses both NAVTEQ and TeleAtlas for these things. So if you report the issues to them, Google will update the maps when they are released to them.

How do you report issues to them?
NAVTEQ
http://mapreporter.navteq.com/
TeleAtlas
http://www.teleatlas.com/MapInsight/

What if there are other issues?

Google has a Google Maps Contact Form where you can report issues with Search Quality, Feedback and Suggestions, How do I?, Report a problem, I'm a Business Owner, and Maps API Feedback.

Forum discussion at Google Groups.

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posted rustybrick in Other Google Topics at February 27, 2007 8:24 AM Comments (8)

Comments

Google uses NAVTEQ for USA and TeleAtlas for other countries. It does not matter which map database they use, it is their mapping or routing engine which matters. I think Google's map engine has degraded a lot since and Yahoo's map has won over my preference for accurate map searches. Use this address for your test - 5450 Northwest Blvd, Plymouth, MN in Google and Yahoo and compare the results. It should be a Park or Playfield but Google directed me to someone's front yard!!!

Posted by T. Lui at June 12, 2007 10:52

My street name is incorrectly identified. I live on Rockwell Court, Austin, TX, 78726. It is transposed with Rockwell Place, Austin. They are exactly the opposite as shown.

Posted by Ann at June 8, 2008 19:28

12602 Point Dr, Gowen Michigan 49326. We used to send people our lake address through google maps but now it shows W point Drive, Gowen Michigan. And you cannot send them to the correct address. There's two address that are many miles apart on two different lakes. Check out Lincoln Lake Road & MacClain.. go off Kindy drive and it y's off to Point Dr. That is a different point Drive that google map used to send people to but now its sending them to W Point Drive in Gowen. 12602 Point is on Woodbeck Lake the other is Bass Lake that is further north.. not connected to the Woodbeck lake chain. Thanks R. Scheel

Posted by robin Scheel at November 20, 2008 13:01

Google moved to using TeleAtlas solely (No NAVTEQ). Don't blame their bad maps, misplaced roads and bad addresses on NAVTEQ...
http://bit.ly/39Sqo7

Posted by Jeffrey Herr at January 15, 2009 12:16

Umm. What about incorrect Points of Interest that are on Google Maps and Earth? What if the business that is currently listed hasn't been there for a long time?

Posted by Hmm at April 26, 2009 03:20

our business is located incorrectly on google maps....

Posted by Liza at May 20, 2009 11:59

you have the main street in town misnamed. where you have van buren st is really 111th street.

Posted by tony del monte at December 8, 2009 23:09

oops forgot to tell you the name of the town...its worth illinois 60482. maybe i should get a job at google lol...bye

Posted by tony del monte at December 8, 2009 23:13

Find Road & Map Errors On Google Maps? How To Report Them

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