Police Sergeant: Google Doesn't Care About Public Safety

Apr 14, 2015 - 8:21 am 20 by
Filed Under Google

Google ShieldFour days ago, a police sergeant from the Long Branch Police Department in Long Branch, New Jersey posted in the Google Web Search Help forums reporting a public safety issue on Google.

Specifically, when you searched for [Long Branch Police Department phone number] the phone number for the West Long Branch police department came up instead and it is causing a public safety issue says Sergeant, James P. Gomez.

Here is a screen shot of the issue:

Wrong Police Number Google Long

Here is what you get when you search for West Long Branch version:

Wrong Police Number Google West Long

After days and days of waiting, the Police Sergeant said:

23 hours and i have received no updates or information from the Google Team. I guess Public Safety is not an issue with Google!!

Then about 12 hours ago from the post date/time of this story, Google's community manager, AJ, said:

Thank you for writing in, and thank you for providing this important piece of feedback! I'll be reaching out to you via a private message in a few minutes.

The phone number is still incorrect even after Google acknowledged receiving the message 12 hours ago.

Forum discussion at Google Web Search Help.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: July 11, 2025

Jul 11, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Helpful Content Recoveries With Core Update, AI Mode Expands, Hidden Ad Terms & Fewer Ad Clicks

Jul 11, 2025 - 8:01 am
Google Maps

Google Local & Business Profiles Drops June 25th - Reporting Glitch?

Jul 11, 2025 - 7:51 am
Google

Google Tests Zoom Effect In On Images Within Search Results

Jul 11, 2025 - 7:41 am
Bing Search

Bing Search Image Box Tests Explore Image & Visual Search Buttons

Jul 11, 2025 - 7:31 am
Bing Search

Microsoft Bing Tests Delivery Truck Icon In Search Ads

Jul 11, 2025 - 7:21 am
Previous Story: Google AdWords To Launch Easier Reporting For Multiple Campaign Types