Phone Support Comes To Google Local For Business

Jan 9, 2013 - 8:30 am 22 by
Filed Under Google Maps

Google Places Local Business Phone SupportJade Wang mentioned that a specific person can contact the Google Maps support team in a Google Maps Help thread, and linked to this support form.

If you click through the options, you may get to a way for Google to contact you via phone.

If you have issues verifying your business on Google Local, then you have the option to speak with a Google representative over the phone. I kid you not.

Mike Blumenthal also spotted this, so we are both not dreaming.

I gave it a try but it is the middle of the night so it says it is currently not available:

click call for phone support

Clicking on the "call" link takes you to either the offline screen that I received:

google places maps phone unavailable

But if it is during business hours, you should see this:

Google Maps call me feature

You enter your name and your phone number and Google should call you within 60 seconds. How is that for service?

I have not tried it but Mike did and it worked.

Who would have thought? Phone support for Google Maps Local Listings.

Forum discussion at Google Business Help & Google+.

 

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