Google's Vendor Slashes Quality Raters Hours; Will It Impact Search Quality?

May 1, 2017 - 8:05 am 24 by
Filed Under Google

Google Fired

The SEO industry is in a buzz around a story named The secret lives of Google raters from arstechnica.com but not because of their "secret lives" - because most of us know how they work - we've covered them like crazy here.

The big news is that their hours are now being slashed, cut in half. Many worked 40 hour work weeks and got paid well for their time. But "earlier this month, thousands of them received an e-mail that said their hours would be cut in half, partly due to changes in Google's staffing policies," the story said. Pay can be up to $17.40 an hour for "preferred agents" with excellent scores, while regular raters get $13.50 - all above the minimum wage.

On Monday, April 3,2017 thousands of US Leapforce raters (Google doesn't employ them directly, they are outsourced) received an e-mail from "The Leapforce Team.". The letter said:

Effective June 1, 2017, [Raters in the US] can work up to 26 hours in a calendar week (Sunday to Saturday). We understand and appreciate that this will have a significant impact on a percentage of our Rater community. That is why we are trying to provide you with as much time as possible about the upcoming change [sic].

Ars said that "roughly 20 percent of US raters who work full-time had just received a massive pay cut."

Paul Haahr, Google's senior rank lead, recently explained how these quality raters had a new job, to target fake news. He has been a huge fan of the quality raters and said they provide extreme value to the engineers in making the quality of the results better.

While quality raters cannot influence the search results directly - they do send invaluable information to the Google team to make the results better. Will Leapforce hire more people to make up for the time? Will the results suffer in the short term? All these questions are hard to answer at this point.

Forum discussion at WebmasterWorld.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Google Weekend Volatility, Google On Search Leak, Elizabeth Tucker Interview & Apple Intelligence - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google Updates

Google Father's Day Weekend Search Ranking Volatility

Jun 16, 2024 - 8:32 am
Search Forum Recap

Daily Search Forum Recap: June 14, 2024

Jun 14, 2024 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Weekend Volatility, Google On Search Leak, Elizabeth Tucker Interview, Apple Intelligence & More

Jun 14, 2024 - 8:01 am
Google

Google Tests Multiple Featured Snippets Under From Sources Across The Web

Jun 14, 2024 - 7:51 am
Google Search Engine Optimization

Google: Sometimes Search Experiments Conflict Causing Issues

Jun 14, 2024 - 7:41 am
Google Maps

Google Business Profiles Websites No Longer Load - 404

Jun 14, 2024 - 7:31 am
Previous Story: Google Black Search Results User Interface Test