When Google Assistant First Party Responses Fail, It May Failover To Third-Party App

Apr 19, 2018 - 7:59 am 0 by
Filed Under Google

Google Assistant

As I reported yesterday at Search Engine Land, Google Assistant may use a third-party Google Assistant app when their primary first party responses do not return a result.

In the case mentioned at Search Engine Land, Colm O Sullivan asked his Google Home for the weather and Google didn't give it to him. Instead, Google said it can ask AccuWeather for the weather instead. Instead of Google giving him the weather, Google responded:

All right. For that, you might like AccuWeather. Want to give it a try?

Here is a video of this in action from Colm:

A Google spokesperson told Search Engine Land that what triggered this was "brief outage of our first party weather response." Instead Google "offered the AccuWeather Action as a fall back option for users during that short window."

So you know, AccuWeather does have a Google Assistant app.

I do wonder how Google decides which app to use as a backup or failover for their services. Google wouldn't tell me that.

Forum discussion at Twitter.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: January 13, 2025

Jan 13, 2025 - 10:00 am
Google Maps

Google Map Pin Attack Exploit Fixed

Jan 13, 2025 - 7:51 am
Google

Google Search Result Snippets Related Reviews Carousel

Jan 13, 2025 - 7:41 am
Bing Ads

Bing Testing Bold Sponsored Labels

Jan 13, 2025 - 7:31 am
Bing Search

Bing Tests Updated AI Copilot Answer Which Is More Publisher Friendly

Jan 13, 2025 - 7:21 am
Google Search Engine Optimization

Google Manual Actions For News & Discover Policy Violations Updated

Jan 13, 2025 - 7:11 am
Previous Story: Google: Mobile-First Indexing Switch Is Based On Technical Setup, Not Search Query Volume