Google AdWords Support Adds Screen Sharing

Apr 26, 2013 - 8:15 am 4 by
Filed Under Google Ads

Google AdWords LogoZee from the Google AdWords Help forum announced a new support feature from the Google AdWords team. You can now share your screen with the Google AdWords support team.

Why would you want to do this? Simple. This way the AdWords support rep can show you things on your screen such as how tos, or see what your issues are or even see if you are seeing rendering bugs.

How do you activate it? Google has a help document but basically, when you are in the AdWords console, a Google rep can initiate the screen share.

You will be prompted with this notification:

Google AdWords Screen Share Prompt

Then you will be able to start the screen sharing with this screen:

Google AdWords Screen Share Start

Then you pick the screen you want to share (if you have multiple screens):

Google AdWords Screen Share Pick Screen

Finally, you can stop the screen share any time by clicking on stop:

Google AdWords Screen Share Stop

Zee from Google said:

We are excited to let you know about a new high-tech feature called Screensharing.

While you're on the phone with an AdWords associate, he or she can invite you to share your screen. It's important that you install this plug-in for the Screensharing to run seamlessly.

Forum discussion at Google AdWords Help.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Google Core Update Rumbling, Manual Actions FAQs, Core Web Vitals Updates, AI, Bing, Ads & More - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: March 18, 2024

Mar 18, 2024 - 4:00 pm
Google Updates

Google Urges Patience As The March 2024 Core Update Continues To Rollout

Mar 18, 2024 - 7:51 am
Google

Official: Google Replaces Perspective Filter With Forums Filter

Mar 18, 2024 - 7:41 am
Google Maps

Google Business Profiles Now Offers Additional Review After Appeal Is Denied

Mar 18, 2024 - 7:31 am
Google Maps

EU Searchers Complaining About Google Maps Features Changes Related To DMA

Mar 18, 2024 - 7:21 am
Google

Google Showing Fewer Sitelinks Within Search

Mar 18, 2024 - 7:11 am
Previous Story: Google Analytics Explains The Customer Purchase Journey In New Report