iPad Users Can't Manage Their Google AdWords Accounts

Jul 9, 2010 • 8:09 am | comments (12) by | Filed Under Google Ads (AdWords)

Those of you who have migrated off their desktops or laptops and onto an Apple iPad, like Michael Gray, may be out of luck when it comes to managing their Google AdWord account.

If you try to login to your Google AdWords MCC account, the iPad Safari web browser will kick you out. I personally tried it myself and was kicked out from the MCC dashboard page.

A Google AdWords Help thread has several advertisers complaining. One said, "I run a large Adwords account and my company has bought me an Ipad so that I can access the account anywhere. When log in to my Mcc through the safari browser I can momentarily access my account but I am then thrown out of the browser after about 10 seconds." Another person said, "The iPad is an ideal device for use with PPC clients and there is a clear and urgent demand for Google to allow access to the desktop version of AdWords and the MCC."

Does Google care? Doesn't seem so. AdWordsPro Bindu, an official Google representative replied saying:

I'm not really sure what to do in this case, so will you let us know if you find a solution or a workaround?

I've also taken the liberty of escalating this to ensure that there is no technical glitch on our end.

This was 40 days ago! Do you have a work around? Some people are using remote desktop clients to access a PC via their iPad in order to use a web browser on a PC to manage their AdWords accounts. How about you?

Forum discussion at Google AdWords Help.

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