Recording & Coverage of Google's Second Live Chat Session

Jun 19, 2008 - 7:00 pm 9 by

The second Google webmaster live chat event is now over. I love these things and I wanted to make sure that you all can listen to what took place, just in case you missed it.

The agenda went as follows:

  • INTRO: A quick hello from some of your favorite Help Group Guides
  • John Mueller talked about personalized search.
  • Maile Ohye talked about case sensitivity
  • Jonathan Simon talked about getting your content out of Google (not in)
  • A ton of Q&A time.

I recorded the event on my Mac and here is the MP3 file or you can listen with the player below (78 minutes or 71.82MB):

Miss the first Google Webmaster Live Chat event? You can read about it over here.

Forum discussion at Google Groups.

Here is the full transcript of the Q&A as posted in the WebEx system or you can download the text file and read it that way. In addition, JohnMu added a Google Groups thread for answering the unanswered questions!

Google posted the transcripts, recording and presentations on June 24th. The Q&A can be found over here, the MP3 recording is over here and you can view Maile's presentation and John's presentation as well.
Q&A Session for Webmaster Help Group Chat - JuneTune

- Session number: 577992285 - Date: June 19, 2008 - Starting time: 04:58 pm

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Moh Design - 5:38 pm

Q: hello

Susan Moskwa - 4:39 pm

A: Hi folks! FYI we won't be answering questions until the chat officially starts (after 2:00 PDT).

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Moh Design - 5:41 pm

Q: what's the time now at your location ?

Matt Cutts - 5:01 pm

A: I have 2:01 p.m. Pacific time, Moh Design

Matt Cutts - 6:29 pm

A: This was fun. Thanks everyone!

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Stephen Noton - 5:02 pm

Q: Hi Matt, Stephen from Adverted, I;m headed back into China to manage Alibaba, hoping that we can get you and Jainfai over for SMX this next year :)

Matt Cutts - 5:04 pm

A: Stephen, my wife is pretty harsh on me traveling these days, but I'd like to get someone from Google out there to present/speak.

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Quentin Muhlert - 5:02 pm

Q: Can we start putting our questions up?

John Mueller - 5:04 pm

A: Sure!

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Kien Lai - 5:03 pm

Q: Q: can google crawl flash sites/

John Mueller - 5:05 pm

A: Somewhat -- we can extract some information from the flash files, but it's generally not the same as with HTML sites/pages.

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LeRoy Lee - 5:04 pm

Q: Is this event going to be available in other formats later to watch?

Susan Moskwa - 5:05 pm

A: Yes, we hope to post the audio and transcripts of the chat/Q&A.

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brian vastola - 4:59 pm

Q: Does Google look negativly on all caps? <--i can spell i swear

John Mueller - 5:05 pm

A: nope, we take the letters as they come :)

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Quentin Muhlert - 4:37 pm

Q: I've got a question about internationalization: I have a multinational site with country-coded subdirectories and I've registered these as such in Webmasters' tools, will this be exempt from duplicate content rules for a site spanning uk/us/aus ?

John Mueller - 5:07 pm

A: That's generally ok. I would still make sure that the pages are obviously well-targeted for those audiences. It wouldn't make sense to send users from specific areas to one general page. In that case, I would use a single page without geotargeting.

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Alan Rothstein - 5:05 pm

Q: The question everyone wants to ask. What is more detail about the Google and Yahoo paid partnership, and what do we need to know?

Susan Moskwa - 5:08 pm

A: http://googleblog.blogspot.com/2008/06/our-agreement-to-provide-ad-technology.html

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brian vastola - 5:08 pm

Q: whats matts cats name?

Matt Cutts - 5:10 pm

A: I have two cats. One is Emmy (she's a scaredy cat) and the other one is Ozzie. He's a handful.

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Quentin Muhlert - 5:07 pm

Q: Is there a comprehensive list of the tags that GoogleBot can read somewhere?

Matt Dougherty - 5:11 pm

A: Hi Quentin, try this HelpCenter doc - http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=79812

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Gregory Wilker - 5:10 pm

Q: will this conference begin soon?

John Mueller - 5:11 pm

A: yes!

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Peter Faber - 5:15 pm

Q: I've got 3 cats,.. cindy, caty and penelopy..

John Mueller - 5:11 pm

A: cute

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Patrick Daly - 5:07 pm

Q: when does the audio start?

Susan Moskwa - 5:11 pm

A: Seems we're having some technical difficulties, we hope to get the audio working soon...

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Jason Douglas - 5:05 pm

Q: Hi! I'm new to the interactive industry this week. I'm learning about search marketing, specifically keyword search. Any advice you have for a newb in the industry?

Susan Moskwa - 5:14 pm

A: I'd recommend getting to know some of the popular blogs in the industry and follow a couple that you like. There's a lot of great free information available if you know where to look!

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Miles Kitchen - 5:06 pm

Q: I'm interested in the huge SERP flux I'm experience for my main keyword.

Susan Moskwa - 5:15 pm

A: I'd start here: http://www.google.com/support/webmasters/bin/answer.py?answer=34444

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Andrea Moro - 5:08 pm

Q: What about a feedback status on Spam Report? I mean when I report spam site, I immediately get a message that the suggestion will be taked on mind, but nobody let us know when, or if the reported site or submission are right or not.

Matt Cutts - 5:15 pm

A: Andrea, normally we're able to take a look at the reports pretty quickly. I like the idea of giving a little more feedback though.

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Morris Rosenthal - 5:10 pm

Q: And a follow-up to anybody, do you count links from papers indexed by Google Academic, or Google books?

Matt Cutts - 5:16 pm

A: Morris, I don't think that we count publications from Google Scholar in our backlinks right now unless we already found the document on the web anyway as if it were a regular web page.

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seth holladay - 5:14 pm

Q: how do you define and penalize duplicate content? are syndication deals excluded?

Mariya Moeva - 5:15 pm

A: Hi Seth, we just did a post on duplicate content on the Google Webmaster Central blog which has a lot of useful information that may be helpful for you

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Quentin Muhlert - 5:03 pm

Q: I've got a question about internationalization: I have a multinational site with country-coded subdirectories and I've registered these as such in Webmasters' tools, will this be exempt from duplicate content rules for a site spanning uk/us/aus?

Susan Moskwa - 5:16 pm

A: Geographic targeting doesn't affect the fact that we only want to show one version of a piece of content in search results; we will still try to filter out duplicates when we serve search results.

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Oliver Gonzalez - 5:10 pm

Q: Is there any limit on the number of redirections 301, a Web site?. In a large site, if you change the URL structure, is the optimum time to do it with 301? or is best done gradually

Matt Cutts - 5:17 pm

A: There's no per-page limit on the number of 301s you can do, so you could move 100K pages to 100K new location. However, if we see a really long chain of redirects, eventually we will decide to stop following the chain.

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Quentin Muhlert - 5:14 pm

Q: Can you explain the efficacy of the Link: operator in regard to it's "accuracy" ?

Matt Dougherty - 5:17 pm

A: Hi again Quentin, The link: operator is only intended to give you a sample of your backlinks. Logging into Webmaster Tools will give you a more comprehensive list.

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Pete Robertshaw - 5:11 pm

Q: Matt, I was going to ask you about your cat - I've got two Persians - is that cat grooming tool you posted on your blog as good as you make out?!

Matt Cutts - 5:17 pm

A: Pete, I wouldn't recommend the tool unless I thought it was really good. I think it would work well for Persian cats, esp. because they have very long hair. :)

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jeremy rivera - 5:06 pm

Q: If a website's Robots.txt file is goign to a 404 error will it be removed from the index? What if it is missing altogether?

Michael Wyszomierski - 5:17 pm

A: If there is no robots.txt file Google will assume that there are not any crawling restrictions, as long as there are no other robots directives via meta tags or the x-robots HTTP header directive.

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David Thurman - 5:17 pm

Q: Will there be a copy of the presentaion after the conference?

Mariya Moeva - 5:17 pm

A: Hi David, yes, a copy of the presentation will be available

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Kien Lai - 5:11 pm

Q: if the site is designed with css, does the crawler throw out the .css and look only at the HTML?

Matt Cutts - 5:19 pm

A: Typically we wouldn't crawl CSS, Kien, but in a few limited circumstances we can (e.g. if we're checking for hidden text).

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Jacob Bandes-Storch - 5:07 pm

Q: In regards to the Flash files, I believe it is possible to create Flash movies with extra accessible content, correct?

evan t - 5:19 pm

A: We encourage building flash sites with html accessibility for googlebot to crawl. For more information check out our blog post on flash: http://googlewebmastercentral.blogspot.com/2007/07/best-uses-of-flash.html

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Russ Ain - 5:11 pm

Q: Does Analytics incorporate Google Maps/Local traffic within the organic traffic or does something additional need to be set up?

Matt Dougherty - 5:19 pm

A: Hi Russ, I'd suggest asking this in the Analytics Help Group here: http://groups.google.com/group/analytics-help. There are definitely experts on the topic there.

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ralf bachmann - 5:07 pm

Q: is an empty robots.txt bad?

Reid Yokoyama - 5:19 pm

A: Hi ralf - an empty robots.txt by default will allow all Internet spiders to crawl through all the pages on your site. If that is not something you want, then consider modifying your robots.txt file to set permissions.

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amit agrawal - 5:06 pm

Q: Hi, I am not sure is it good question at this moment, but am i allowed to crowl google result?

Susan Moskwa - 5:19 pm

A: Making automated queries to our web search results is against Google's Terms of Service.

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Matthew Diehl - 5:14 pm

Q: I have a competitor who is using cloaking to to cover up site design and a client linking directory. Is there anything we can do to inform Google of this?

Mariya Moeva - 5:19 pm

A: Hi Matthew! You can submit a spam report from within your Webmaster Tools account to report a site which you think displays spammy behaviors

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brian vastola - 5:13 pm

Q: does google work with any seo companies?

Matt Cutts - 5:20 pm

A: Brian, I don't believe that we recommend any specific SEO companies. What we typically do instead is try to work with as many users/webmasters/site owners/SEOs as we can, e.g. by going to conferences, via chats like this, and on the webmaster discuss grp.

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Lauren Fortner - 5:07 pm

Q: Our pages are using mod_rewrite to strip ".html"-- Will google think of "process" and "process.html" as separate pages?

Susan Moskwa - 5:20 pm

A: If both URLs serve content, we will interpret them as two separate URLs. If the one redirects to the other (e.g. with a 301 redirect), this will let us know that one is the preferred/permanent URL.

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Seth Nickerson - 5:19 pm

Q: can you use geotargeting to target a region or a # of countries?

Pedro Dias - 5:20 pm

A: Hi Seth, geotargeting at the moment is only possible to target single countries, no regions are supported at the moment.

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shefqet avdullau - 5:16 pm

Q: @Matt Cutts. Is quoting, or "block" quoting for this matter considered as duplicate content? Does it "hurt" at all? And to what extend it does if it does indeed.

Matt Cutts - 5:21 pm

A: I would be careful not to "block quote" an entire article and then not add any of your own info (that's essentially spam scraping), but just regular quoting would be fair use and shouldn't cause you any issues.

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Rabin Acharya - 5:17 pm

Q: i am not seeing any slide, but thats fine i guess!

Matt Cutts - 5:21 pm

A: Try clicking the little "return" arrow in the bottom right.

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Mark Kaufman - 5:05 pm

Q: Is there a limit to the number or % of results from a single site in the Google News home and category pages? Would it perhaps be better for a company to have multiple news sites (different domains) in order to get more links on Google News pages?

Matt Dougherty - 5:21 pm

A: Hi Mark, I would recommend taking this question to the Google News Help Group here: http://groups.google.com/group/googlenews-help.

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Abhijeet Mukherjee - 5:18 pm

Q: Whats the average time after which the PR of a site gets updated?

Matt Cutts - 5:22 pm

A: We typically do pushes to the toolbar every 3-4 months, so it can take that long between toolbar data pushes.

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Alan Rothstein - 5:18 pm

Q: MSN is thinking of having a generic 404 error page option with links from the MSN organic results. How will this affect Google search results?

Matt Cutts - 5:22 pm

A: Alan, I haven't looked into this myself, but my hope is that MSN would preserve the 404 HTTP status code. Then users can use the page but search engines will still see that the page is 404.

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Peter Faber - 5:23 pm

Q: Matt, what is going on regarding site in frame spam? I mean a kind of directory site with thousands of pages and sells advertising. But shows the site in a huge iframe.

Mariya Moeva - 5:22 pm

A: Hi Peter, if you have noticed behaviour that you think might be spammy, please submit a spam report -- Google does look at all spam reports

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brian vastola - 5:08 pm

Q: beside content, what are the top 3 things to do to your site to reank high ( short version)

Susan Moskwa - 5:22 pm

A: http://www.google.com/support/webmasters/bin/answer.py?answer=40349

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paul brewster - 5:09 pm

Q: does google 'value' a website incorporating a relevant blog and forum

Matt Dougherty - 5:22 pm

A: Hi Paul, I would say that an organic blog or forum definitely adds value to your website by creating a community effect.

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Brian LaFrance - 5:17 pm

Q: If a site had a noindex meta tag and was removed from the index, how long before it could come back into the index? Would that removal carry over to another domain if that site was 301'd to a new site?

Maile Ohye - 5:23 pm

A: Hi Brian, the site (or just one URL) can return to the index once it's recrawled with the noindex tag removed. Also, you can't really noindex a separate domain, even if you 301 (so no mean webmasters can easily exclude your domain from being indexed).

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Abhijeet Mukherjee - 5:20 pm

Q: Whats the average time after which a site's PR gets updated? any defined rules for that ?

Reid Yokoyama - 5:23 pm

A: Hi Abhijeet - Google's index is continuously updating itself so there are no defined timeframes when a site's ranking will change

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Hiren Pathak - 5:08 pm

Q: I was getting google organic traffic until last week and all of a sudden it dropped. Now I don't get any traffic from google organic except just few. my site still getting indexed

Susan Moskwa - 5:23 pm

A: http://www.google.com/support/webmasters/bin/answer.py?answer=34444&topic=8524

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louis lyons - 5:20 pm

Q: Matt, How come you don't enter the Crawling, indexing, and ranking forums more often?

Matt Cutts - 5:23 pm

A: I feel like there are a bunch of Googlers that do that really well, but that's fair feedback. I tend to roam all over the web since I know a bunch of Googlers are already keeping an eye on that forum.

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Zafar Ahmed - 6:23 pm

Q: Hi Matt! It's me Zafar

Matt Cutts - 5:24 pm

A: Howdy! :)

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Chris Hornak - 5:08 pm

Q: Does google take anything from links taged nofollow, for example does it read the anchor text and credit that to the destination?

Susan Moskwa - 5:24 pm

A: No, it basically drops that link from our link graph (it ignores it).

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Sheila Cole - 5:20 pm

Q: I think my site was hacked through an XSS hole (search functionality). How can I protect that hole in the future?

Matt Cutts - 5:25 pm

A: http://www.mattcutts.com/blog/check-your-search-box-for-xss-exploits/ talked about this a bit and pointed to a good blog posts.

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Peter Faber - 5:28 pm

Q: Great presentation!

John Mueller - 5:25 pm

A: thanks

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brian vastola - 5:10 pm

Q: Where is the best place to see what keywords people are typing in ?

Susan Moskwa - 5:25 pm

A: This tool gives feedback based on user queries: https://adwords.google.com/select/KeywordToolExternal

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Angad Singh - 5:18 pm

Q: Will the audio recording, chat and Q&A be available?

Reid Yokoyama - 5:26 pm

A: Hi Angad, we hope to have documentation available

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Tim Dineen - 5:22 pm

Q: What can we do to get the geo-target country correct when ccTLD isn't available and Webmaster Tools declaration (3-4 months ago) did nothing.

Matt Cutts - 5:26 pm

A: Tim Dineen, I think we offered the feature in the frontend and then started supported it in the backend a little later, but I believe that we handle the geotargeting in the webmaster console pretty quickly these days.

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Briian M - 4:50 pm

Q: Just Curious - Why does a yellow background occasionally appear in the bottom search box of the SERP?

John Mueller - 5:26 pm

A: This sounds like a plugin in your browser .

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ankit nagarsheth - 5:06 pm

Q: Hi John, I wanted to know more about Google webmaster tools stats.. How can we automate it? Why are there special characters like "[" when we download excel file

John Mueller - 5:27 pm

A: Hi Ankit, I have a python script on my site at http://johnmu.com/ that will convert those files into more readable ones.

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Jonathan Faustman - 5:21 pm

Q: Will hiding navigation items with css (that are displayed on certain pages/directories) have a negative impact when google indexes the site?

Mariya Moeva - 5:26 pm

A: Hi Jonathan, when building your site and considering hiding navigation elements, it's best to always think, "is this good for my users?" and "would i do this if there were no search engines?

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Andrew Evans - 5:11 pm

Q: Do 301 redirects send PR to its destination? I have several domains that 301 to 1 domain, and a couple have PR. Will it now send that PR to the 1 domain now that it is 301 redirected? Thank you.

Susan Moskwa - 5:27 pm

A: 301 redirects are the best way to let us know that you'd like a particular URL to get "credit" for factors from another URL; we'll pass those signals across a 301 redirect as appropriate.

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Antony Johnson - 5:23 pm

Q: Hi Matt, Are there any guidelines available on keyword density we have pages that are about 1 single subject and the keyword density is quite high

Matt Cutts - 5:27 pm

A: Antony, you may not believe this, but we tend not to think much about KW density here at Google, b/c our algorithms handle it pretty well. My advice is to pull in an innocent/non-search friend and have them read the text. If they raise their eyebrow, ...

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fred soriano - 5:24 pm

Q: Just wanted to say hello to everyone ;~)

Pedro Dias - 5:28 pm

A: thanks

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Robert Longfield - 5:11 pm

Q: Does google differentiate between searches in lower case and searches with proper capitalization?

John Mueller - 5:28 pm

A: We may take this into account if we can recognize that it is relevant to the query.

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Hiren Pathak - 5:23 pm

Q: I have been trying to figure out why google is showing different search ranking for my website. I see a spike one week and i see drastic fall for my google organic traffic

Matt Cutts - 5:29 pm

A: That could be personalized search. It's also the case that our rankings do change naturally as we crawl different docs, too.

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Peter Faber - 5:11 pm

Q: Question: Suppose you rank #1 for inanchor: intitle: and intext: But for just the keyword phrase you¥re on second page. Any tips on what to do to get up for just the phrase as well?

Matt Dougherty - 5:29 pm

A: Hi Peter, echoing what John just talked about, I'd say making sure your content is useful to users is the best approach.

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Carlos Obregon - 5:07 pm

Q: After a reconsideration request, do you typically notify webmasters that the penalty has been lifted?

John Mueller - 5:29 pm

A: If you recognize that your ranking / indexing has improved, chances are that it has been accepted. if not, I would recommend posting in the Webmaster Help Groups.

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Roy Revill - 5:28 pm

Q: is it possible to talk to a tech by phone?

Mariya Moeva - 5:28 pm

A: Hi Roy, if you have a question, it is best to post it to our Webmaster Help Group

Jessica Wong - 5:31 pm

A: help group can be found here: http://groups.google.com/group/Google_Webmaster_Help

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Scott Morrow - 5:23 pm

Q: Matt Cutts, First THANK YOU for all your videos they are very helpful.

Matt Cutts - 5:29 pm

A: Glad if you like the videos! :)

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jackie nelson - 5:12 pm

Q: What is the explanation for google finding and registering a site and then having it disappear completely a few days later? They don't recognize that they registered it at all?

Susan Moskwa - 5:29 pm

A: By "registering" do you mean "indexing"? Sometimes a site may fall in and out of the index when it's very new, but this usually stabilizes after awhile. I'd give it some time.

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Stephen Noton - 5:08 pm

Q: Is there any way to speed up the time between selecting a country for targeting and it actually beign updated in the system?

John Mueller - 5:29 pm

A: We're working on improving the webmaster experience with Webmaster Tools, including speeding up the reaction time for specific features.

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Saad Kamal - 5:22 pm

Q: Will Google consider giving any incentive to webmasters/users who helps google to fight spam? Maybe some sort of point based system would be interesting..This will certainly motivate all the webmasters to come forward and help google to Keep Spam out..

Matt Cutts - 5:30 pm

A: Saad, I do like that suggestion a lot. Something for us to think about.

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Vandy Paseur - 5:23 pm

Q: How long does it take for 301s and 410s to take effect?

Bergy Berghausen - 5:30 pm

A: 301s and 410s can't "take effect" until after we've had a chance to crawl them--that's the real variable. After we crawl the URL and get the status code, your removal / move should happen within a short period of time, most typically within a few days.

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Gregory Wilker - 5:14 pm

Q: if there is code commented that contains keyword phrases, is that seen by google as spamming/spoofing?

Pedro Dias - 5:30 pm

A: Hi Gregory, commented code is ignored by robots, therefore it will have no influence in anything

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Quentin Muhlert - 5:05 pm

Q: How sensitive is Google Local to differences in addresses? Will a difference of a space or a dash create confusion in the matrix?

Matt Dougherty - 5:30 pm

A: Quentin, your question is probably best answered by the Local experts here: http://local.google.com/support/

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Morris Rosenthal - 5:24 pm

Q: What reasons may cause Google to ignore a small percentage of pages in a small sitemap (less than 1K pages submitted by Console).

Matt Cutts - 5:30 pm

A: We do look at the number of links when we decide how much to crawl, so just submitting a sitemap doesn't guarantee crawling.

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milo 317 - 5:15 pm

Q: I know a blogger spammer that uses my wp themes and turns them into blogger templates without crediting, I tried to connect to the spam office, but no luck

Susan Moskwa - 5:31 pm

A: You can submit a spam report to let us know about this: http://www.google.com/support/webmasters/bin/answer.py?answer=35265 You could also file a DMCA takedown request if they're stealing your content.

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Alan Rothstein - 5:24 pm

Q: If a client uses the no cache to stop old pages with different prices to be shown as a cache result, what are some of the problems with this?

Matt Cutts - 5:31 pm

A: I wouldn't expect this to be a big problem. Plenty of sites don't want to show a cached link for various reasons.

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Alan Rothstein - 5:30 pm

Q: What if you use a wild card, still case sensitive?

Bergy Berghausen - 5:31 pm

A: the wildcards aren't case-sensitive (since the're wildcards), but the other characters are still case-sensitive.

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Hanne Frost - 5:09 pm

Q: How do Google handle microformats? Will I get a better seo if I use them?

John Mueller - 5:31 pm

A: As far as I know, we mostly use the rel=nofollow microformat. I don't think that we handle other microformats. We will however keep track of what's going on to make sure not to miss anything :)

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Wall-E The Robot - 5:30 pm

Q: I have some Amazon Associates webstores. Obviously they have the same content that Amazon has. And obviously Google sees duplicate content and dont indexes a lot of my webpages. Do you have any suggestions on how to solve this?

Mariya Moeva - 5:31 pm

A: Hi Wall-E, as long as your Amazon Associates store provides added value to users, there's nothing you should be worried about

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Hiren Pathak - 5:31 pm

Q: is it true that google first gives free organic traffic and after a while stops giving free organic traffic and encourages to use Adwords?

Susan Moskwa - 5:32 pm

A: No; there is no relationship between paid search and organic search.

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Brian Rutledge - 5:24 pm

Q: Where does Google stand on Sub-domain spam/doorway pages right now? In some verticals, sub-domain dw pages are more than 50% top 10 serps.

Reid Yokoyama - 5:32 pm

A: Hi Brian - just caught your question. Google still considers doorway pages and obviously webspam as violation of our Webmaster Guidelines.

Reid Yokoyama - 5:32 pm

A: If you see spam in our search results, feel free to submit a spam report to us at: https://www.google.com/webmasters/tools/spamreport

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Mike Lopez - 5:23 pm

Q: What about paid links? Does Google really manage to identify paid links?

Pedro Dias - 5:32 pm

A: Hi Mike, yes Google does identify paid links.

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Saad Kamal - 5:31 pm

Q: If another website is copying my content, is there any place where I can report that?

Susan Moskwa - 5:32 pm

A: www.google.com/dmca.html

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brian vastola - 5:24 pm

Q: Stupid Question.. should i submit my site to google monthly/yearly ( told by seo site to do this)?

Matt Cutts - 5:32 pm

A: Brian, I wouldn't bother. You can submit it once at at google.com/addurl.html

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Nathan Potter - 5:18 pm

Q: Will we ever have control over sitelinks to bring searchers to the better pages on our site, vs the ones google thinks are the best pages?

evan t - 5:33 pm

A: Sitelinks are automatically generated by our algorithm and are meant to help users navigate your site. While you cannot opt into having sitelinks, you are able to block Sitelinks using Google Webmaster Tools.

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Carlos Obregon - 5:31 pm

Q: Typically, what % of the websites' pages does Google index from large sites

Bergy Berghausen - 5:33 pm

A: That depends on the size of the site, its PageRank, and a bunch of other factors. This is hard to generalize for.

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Ash Buckles - 5:32 pm

Q: Are there any amount of duplicate content pages that are acceptable? In other words if we have 2 pages serving the same content is that just as bad as 40 pages serving duplicate content?

Susan Moskwa - 5:33 pm

A: The real issue with duplicate content is that Google will try to filter out duplicates when we serve search results. Generally you don't need to worry about it, but if you want to have more control over which version we serve, you can try to mitigate it.

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Rich Graham - 5:20 pm

Q: Matt, AZEA uses hidden text with it's image nav links (-999ems indent), is that likely to be regarded as suspicious?

evan t - 5:33 pm

A: Hi Rich,

evan t - 5:34 pm

A: We appreciate your assistance in maintaining the quality of our search results.

evan t - 5:34 pm

A: If you've found a particular site that's spamming our index, we'd like

to hear about it, and encourage you to submit a Spam Report at

https://www.google.com/webmasters/tools/spamreport

_________________________________________________________________

Miles Kitchen - 5:10 pm

Q: Is this an unfair "algo". Just to clarify, the website that were escaping the flux were at #1 and #3, the #2 spot bouncing like a tennis ball.

John Mueller - 5:34 pm

A: We are constantly working on our algorithms and changes can and will take place over time.

_________________________________________________________________

Sean Jackson - 5:25 pm

Q: We have noticed that Google indexes/displays our content within 24 hours and then removes it from the index and then re-returns it. Is this right?

Matt Cutts - 5:34 pm

A: Sean, that can happen at times. I wouldn't worry about it.

_________________________________________________________________

Kate Morris - 5:35 pm

Q: Can you submit a DMCA take down request if you don't offically have a copyright?

Susan Moskwa - 5:34 pm

A: Yes. There's not a guarantee that a specific action will be taken as a result, but you're welcome to file one and let the legal folks decide what action to take.

_________________________________________________________________

Angad Singh - 5:23 pm

Q: Would the audio recording be availabe after presentation?

Reid Yokoyama - 5:34 pm

A: Hi Angad, we hope to have audio available, stay tuned!

_________________________________________________________________

Zafar Ahmed - 6:37 pm

Q: I just want to know since I am not breaking any rules anymore, is there a chance that I can expect a increase in my PR again? or would Google ignore it in the next update?I am not really a PR fan, btw.

Matt Cutts - 5:34 pm

A: Zafar, a reconsideration request would be the best place to do that.

_________________________________________________________________

Roy Revill - 5:30 pm

Q: whats the link to that webmaster help group?

Jessica Wong - 5:34 pm

A: Hi Roy, here is the link to the Official Google Webmaster Help group http://groups.google.com/group/Google_Webmaster_Help

_________________________________________________________________

Brian Ussery - 5:34 pm

Q: Is the mechanism behind Google Site Search that allow owners to display certain results on top similar to what Google uses to display certain results (IE Video, Images) on top in Google Universal?

Matt Cutts - 5:35 pm

A: Brian, I believe that these are different mechanisms.

_________________________________________________________________

Roy Revill - 5:33 pm

Q: why would my pages get http errors?

Susan Moskwa - 5:35 pm

A: You can look in your Webmaster Tools account to see specific reasons for any HTTP errors. Each error links to a help article explaining what's going on in more detail.

_________________________________________________________________

Robert Longfield - 5:16 pm

Q: Further on Geotargetting. I run a multinational site with about 12 different languages being supported. We are implimenting geotrageting so users are

directed to the appropriate language page for their country. The concern of some is that Google may penal

John Mueller - 5:35 pm

A: I would recommend not redirecting users based on their location. This can be a bad user experience. It's better to allow a user to choose his version based on his searches.

_________________________________________________________________

Siukin Lay - 5:31 pm

Q: I recently got one of my sites de-indexed out of Google, i believe it was becasue my adsense account got banned for invalid clicks, is this a valid reason to de-index the site? and if so, how long does it take to my site back in there?

Mariya Moeva - 5:34 pm

A: Hi Siukin, if your website suddenly disappeared from Google Search results, and you suspect it might have been due to a violation of our quality guidelines, it might be a good idea to submit a request for reconsideration after fixing the issue

_________________________________________________________________

Jake FIelds - 5:34 pm

Q: i have a client that uses "+" for word connectors not "-" or _", is that bad? or worth changing ... ie http://pacificbuildinggroup.com/PBG+News.html

Matt Cutts - 5:35 pm

A: Jake, using + as a separator should be fine.

_________________________________________________________________

Alan Rothstein - 5:17 pm

Q: Has Google started crawling video sitemaps faster than 2-3 months as stated in the last session?

John Mueller - 5:36 pm

A: I'm not aware of changes in this regard at the moment. However, we're always working on improving our processes.

_________________________________________________________________

Quentin Muhlert - 5:29 pm

Q: Does GoogleBot tend to have a preference for long or short filenames/directory names?

Pedro Dias - 5:36 pm

A: Hi Quentin. No Googlebot doesn't have preference on short or long filenames/directory names, usualy short names are preferred by users for usability purposes.

_________________________________________________________________

Michael Nguyen - 5:23 pm

Q: I'm thinking about serving up an optimized version of my site for accessiblity reasons (no javascript, high contrast css, reduced usage of forms), would Google be ok if we served them this version?

Matt Dougherty - 5:36 pm

A: Michael, this sounds reasonable as long as the user doesn' t get something they didn't intend on. There are plenty of sites that link off their flashy home page to an HTML version of their site.

_________________________________________________________________

Juan Camus - 5:25 pm

Q: I've been using google Analytics for a while. Since then, some customers complains about slow access. Could it be related?

Reid Yokoyama - 5:36 pm

A: Hi Juan - if you're experiencing problems with Google Analytics, feel free to check out the Analytics Help Center to troubleshoot: http://www.google.com/analytics/support_overview.html

_________________________________________________________________

Wall-E The Robot - 5:35 pm

Q: Mariya, I'm in Brazil and listening to the conversation via my cell phone - who's paying for this international call???

Mariya Moeva - 5:35 pm

A: Hi Wall-E, WebEx provides toll-free numbers for most countries. I hope you dialled the toll-free number and not the regular number (-:

_________________________________________________________________

Alan Rothstein - 5:31 pm

Q: When you use the robots.txt tool in Webmaster Tools does it abide by this case sensitive rule?

Maile Ohye - 5:36 pm

A: Hi Alan, yes. The robots.txt analysis tool is case sensitive in the correct areas. Directives like "disallow" can be lower or uppercase. Path and directories are correctly case sensitve.

_________________________________________________________________

Rich Graham - 5:18 pm

Q: To what extent is google developing LSI in it's search algo?

John Mueller - 5:37 pm

A: As a webmaster, you generally don't need to worry about details such as that. Writing content for your users is still better than creating content based on artificial metrics.

_________________________________________________________________

Zafar Ahmed - 6:38 pm

Q: Matt - how can I go about it?

Matt Cutts - 5:37 pm

A: Zafar, http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=35843 and http://www.mattcutts.com/blog/reinclusion-request-howto/ are two places to read.

_________________________________________________________________

Rabin Acharya - 5:35 pm

Q: is fluctuating in ranking also depends on which server is active or inactive on that certain day?

Susan Moskwa - 5:37 pm

A: http://www.google.com/support/webmasters/bin/answer.py?answer=34444&topic=8524

_________________________________________________________________

brian vastola - 5:36 pm

Q: what does googlebot like?

Mariya Moeva - 5:36 pm

A: milk and cookies!

_________________________________________________________________

Patrick Daly - 5:32 pm

Q: if underscores work, then WHY do hyphens?

Pedro Dias - 5:37 pm

A: Hi Patrick, I guess it's a matter of preference :)

_________________________________________________________________

Adam Hayes - 5:33 pm

Q: After a site that had been hacked to display malicious code is cleaned up, do we just send a "request reconsideration" through the webmaster tools?

Matt Cutts - 5:37 pm

A: Adam, that's correct. That's a great way to do it.

_________________________________________________________________

Brian Dhatt - 5:24 pm

Q: Any comments on the seomoz article "why apple isn't UK enough for google?" Any other tips/tricks about UK sites which are physically hosted in the USA and not on a .co.uk?

evan t - 5:37 pm

A: Great question. In Webmaster Tools you can set geotargeting. For more information please see: http://googlewebmastercentral.blogspot.com/2008/04/where-in-world-is-your-site.html

_________________________________________________________________

Hiren Pathak - 5:36 pm

Q: we are not seeing any presentation right now..is there one?

Susan Moskwa - 5:37 pm

A: No, there aren't any slides for our next few presentations!

_________________________________________________________________

Andrea Moro - 5:18 pm

Q: What about a beter improvement of ~ operator? I mean, for english thesaurus it's perfect, but ever you tried to use it in italian? Every suggestion return most of the time a no-sense result.

John Mueller - 5:37 pm

A: Thanks, I'll pass it on to the appropriate team!

_________________________________________________________________

Casey M - 5:23 pm

Q: What is an acceptable time for a page to load? A what point does the quality score suffer?

evan t - 5:38 pm

A: Hi Casey, is this an adwords question?

_________________________________________________________________

Art Min - 5:35 pm

Q: presentation isn't showing up

Pedro Dias - 5:38 pm

A: please, use the Q&A just for questions :)

_________________________________________________________________

Miles Kitchen - 5:19 pm

Q: Matt, I'm experiencing a huge flux in SERP's result (especially for my website). I see positions change soemtime in seconds, so they are very "liquid". Will this settle down or is this here for good.

John Mueller - 5:38 pm

A: Thanks!

_________________________________________________________________

Andrea Moro - 5:18 pm

Q: I think that now, with the new G Translate service you can improve a lot the service

John Mueller - 5:38 pm

A: Thanks!

_________________________________________________________________

Serge Sokolov - 5:33 pm

Q: Is there any chance, that problems in receiving robots.txt can completely prevent site from indexing?

Mariya Moeva - 5:38 pm

A: Hi Serge, if you suspect that there are issues with the robots.txt file for your site, a good place to check for more information is your Webmaster Tools account -- on the Overview page you will be able to see if there are any robots.txt -related errors.

_________________________________________________________________

Brian Woodcraft - 5:19 pm

Q: my site disapeared for 7 days and came back today. Should I be worried that it might be a warning of a problem

John Mueller - 5:38 pm

A: It's always good to be on top of changes.If you can't recognize anything, I would recommend posting in Webmaster Help groups.

_________________________________________________________________

Kun Dang - 5:35 pm

Q: I work for a Digital Agency and I was wondering if there is any way to share Webmaster Tools access? Just like Analytics, I would like to share the data with colleges and clients.

Matt Cutts - 5:39 pm

A: Kun, multiple people can register in webmaster console, so that's one way to do it. It's not quite as clean as MCC or some other things, but it is possible for multiple to access the data that way.

_________________________________________________________________

Eric Gisler - 5:38 pm

Q: Does a Custom Search Engine use the main Google Index to perform a search, or is it a separate indexed version of the site?

Susan Moskwa - 5:39 pm

A: It's a bit of both. http://googlewebmastercentral.blogspot.com/2008/05/sitemaps-offer-better-coverage-for-your.html

_________________________________________________________________

Serge Sokolov - 5:31 pm

Q: Is there any chance, that problems in receiving robots.txt can completely prevent site from indexing?

Mariya Moeva - 5:38 pm

A: In addition, you can use the robots.txt analysis tool in your Webmaster Tools account to analyze your robots.txt file

_________________________________________________________________

Seth Nickerson - 5:19 pm

Q: what if your URL path is in english and the content of the site is in Spanish, on a .com.mx domain? would it be better to use spanish language in the URL paths?

John Mueller - 5:39 pm

A: It's best to keep URLs in a way that users can recognize what the content is about.

_________________________________________________________________

brian vastola - 5:38 pm

Q: what things would be bad to do for your website? what not to do (main things)

Susan Moskwa - 5:39 pm

A: http://www.google.com/support/webmasters/bin/answer.py?answer=35769

_________________________________________________________________

Gregory Wilker - 5:20 pm

Q: this is a general question - how is google dealing with code that is commented out. I am coming across a lot of sites I deal with were a programer will have commented out code instead of removing it - I am wondering if this has a potential adverse effect.

John Mueller - 5:39 pm

A: We ignore it.

_________________________________________________________________

Mike Lopez - 5:37 pm

Q: how long before googlebot revisits a previously timedout site?

Bergy Berghausen - 5:39 pm

A: That varies quite widely based on the site and the page on it. Look at your server logs to see how often Googlebot read the page before. It will probably be around that long. :-)

_________________________________________________________________

Hugo Salgado - 5:36 pm

Q: I see some 404 errors in my site. How can I see the referer page? Could it come from external sites?

Pedro Dias - 5:39 pm

A: Hi Hugo, usually that type of data is visible in your server logs. Don't forget also to do a check for possible broken internal links :)

_________________________________________________________________

Jonathan Faustman - 5:37 pm

Q: Is there an XML sitemap generator that Google recommends? Or is it better to create by hand?

Maile Ohye - 5:39 pm

A: Hi Jonathan, we have a python XML Sitemap generator if you'll familiar with command line execution. Otherwise, we've listed other options as well: http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=34654

_________________________________________________________________

Rabin Acharya - 5:30 pm

Q: is 301 redirect considered as SPAM?

Reid Yokoyama - 5:40 pm

A: Hi Rabin - a 301 permanent redirect is not considered webspam itself, but if you end up on a page that IS webspam, then that's another problem :)

_________________________________________________________________

Zafar Ahmed - 6:41 pm

Q: Matt - how can I do the reconsideration?

Jessica Wong - 5:40 pm

A: Hi Zafar, Please visit https://www.google.com/webmasters/tools/reinclusion?hl=en to learn more and submit your site for reconsideration.

_________________________________________________________________

Rabin Acharya - 5:37 pm

Q: i have noticed multiple times that some of my competitors have multiple pages listed on certain keyword search. i believe google is trying to make sure only one page from a site is going to be listed. am i hearing it wrong?

Matt Cutts - 5:40 pm

A: Rabin, we're typically happy to show up to two pages from one hostname in our search results. For a navigational search, it might not be bad to show more results from one domain. But we like diversity and try to preserve it.

_________________________________________________________________

Alfred Michael - 5:35 pm

Q: My blog moved to a new domain, but I still have both blogs running with the same content, so that old visitors dont miss my blog.... Is this treated as duplicate content ?

Mariya Moeva - 5:39 pm

A: Hi Alfred, if you have settled on using the new domain for your blog, it might be a good idea to consider setting up a 301 redirect from the old domain to the new domain

_________________________________________________________________

Zafar Ahmed - 6:30 pm

Q: Is the Q&A session on right now Matt?

evan t - 5:40 pm

A: Hi Zafar, it is with all Googlers.

_________________________________________________________________

Alan Rothstein - 5:38 pm

Q: I have not seen any change when submitting paid text link and spam reports. What happens with these and if someone is grossly using paid text links why is nothing happening?

Susan Moskwa - 5:41 pm

A: We usually use them to improve our algorithms, so changes may be more long-term than immediate. But we definitely take these reports into consideration. http://googlewebmastercentral.blogspot.com/2008/06/impact-of-user-feedback-part-1.html

_________________________________________________________________

Brent Payne - 5:37 pm

Q: thanks we can see it now

Reid Yokoyama - 5:41 pm

A: Great Brent! Hope you're enjoying the chat :)

_________________________________________________________________

David Thurman - 5:39 pm

Q: Does Google favor .html over say .php or do you treat all URL's the same

Bergy Berghausen - 5:41 pm

A: A URL is a URL. As long as it's serving content we can read, Googlebot doesn't care what the file extension is.

_________________________________________________________________

John Honeck - 5:43 pm

Q: Is violating the webmaster guidelines and then lying about it in a reconsideration request have worse reprecutions than simply violating the guidelines in the first place?

Maile Ohye - 5:41 pm

A: Very funny, John. :)

_________________________________________________________________

Josh Perfetto - 5:36 pm

Q: spam?

Pedro Dias - 5:41 pm

A: no thanks :)

_________________________________________________________________

Miles Kitchen - 5:39 pm

Q: Is informational content better added in a blog or plain pge (html) format?

Matt Cutts - 5:41 pm

A: Miles, you can do it either way. For Google rankings, it doesn't make a big difference either way.

_________________________________________________________________

Zafar Ahmed - 6:44 pm

Q: Thanks Jessica

Jessica Wong - 5:41 pm

A: Sure! Thanks for your question :)

_________________________________________________________________

Jake FIelds - 5:39 pm

Q: Is there a review/approval process related to business reviews in personalized search, i have reviewed local businesses then did not see those reviews posted

Susan Moskwa - 5:41 pm

A: I'm not sure; this isn't really our team's specialty. I'd recommend asking in the Google Maps Help Group.

_________________________________________________________________

Alan Rothstein - 5:39 pm

Q: What about LinkExperts, how can they still be using paid text links and not getting in trouble with Google. Our competitors are using LinkExperts and getting great rankings in Google but I don't want to recommend LinkExperts because it is against guideline

Matt Cutts - 5:42 pm

A: Alan, we're always happy to get suggestions for sites to look into.

_________________________________________________________________

Alan Rothstein - 5:27 pm

Q: subdomains are case sensitive, right?

evan t - 5:42 pm

A: Subdomains are not case sensitive.

_________________________________________________________________

Andrea Moro - 5:21 pm

Q: About the robots.txt: I read today a deep post in the net where is specified that whenever gbot is unable to get back result for an existent robots.txt file in a shorten time, google crawler start to ignore web site page indexing. This sound a bit strange.

John Mueller - 5:42 pm

A: If we are not sure whether or not we are allowed to crawl a site, we might play it safe and not crawl the site. Of course if the robots.txt is unreachable, chances are the rest of your site might be too (which is bad).

_________________________________________________________________

Quentin Muhlert - 5:20 pm

Q: Does Google support or plan to support hCard microformats?

John Mueller - 5:42 pm

A: I'm not aware of changes in that regard, but we are always open to new ideas!

_________________________________________________________________

Brian LaFrance - 5:38 pm

Q: I have a site that's never been indexed. I had someone from Google look at it at SMX West and they couldn't find anything wrong. There are links pointing at it and Yahoo & MSN have it fully indexed with no probs. Any ideas why it could be like that?

Reid Yokoyama - 5:42 pm

A: Hi Brian - we don't have time today to troubleshoot your site. Try asking your question in the Webmaster Help group where webmasters and Googlers alike might be able to take a deeper look: http://groups.google.com/group/Google_Webmaster_Help

_________________________________________________________________

Alfred Michael - 5:20 pm

Q: My blog moved to a new domain, but I still have both blogs running with the same content, so that old visitors dont miss my blog.... Is this treated as duplicate content ?

John Mueller - 5:43 pm

A: I would recommend moving old content to the new blog and using a 301 redirect to move users to the new site. This helps us & users to keep track of things.

_________________________________________________________________

Angela Vedar - 5:39 pm

Q: Does Google crawl all the links in a submitted sitemap? If a sitemap, with no errors, is only partially indexed, what could be the meaning behind this?

Susan Moskwa - 5:43 pm

A: A Sitemap isn't a guarantee of either crawling or indexing; it's just an additional way of making sure Google knows about the URLs you'd like crawled. I'd start here: http://www.google.com/support/webmasters/bin/answer.py?answer=34444&topic=8524

_________________________________________________________________

Alan Rothstein - 5:22 pm

Q: Is there a way to see search listings from the past? To see how ranked yesterday or the day before for example?

John Mueller - 5:43 pm

A: Not at the moment, but that's an interesting idea!

_________________________________________________________________

c6rentin merot - 5:40 pm

Q: Why doesn't google news crawlers rely on syndication feeds ?

Matt Cutts - 5:43 pm

A: I think when Google News started (2002?) syndication feeds weren't as common as they are today. On the bright side, Google News does provide RSS/Atom feed output that you can subscribe to.

_________________________________________________________________

Russ Ain - 5:22 pm

Q: How often are the external links updated in Webmaster Central? I've seen instances of links no longer being reported there, even though they still exist

John Mueller - 5:43 pm

A: These are updated regularly, though it is impossible to give a hard timeline.

_________________________________________________________________

Gordy Harrower - 5:40 pm

Q: Do Google tools help a site's ranking?

Mariya Moeva - 5:43 pm

A: Hi Gordy! The most important thing to focus on is the quality of your site and the content that you provide for users

_________________________________________________________________

Chris Hornak - 5:22 pm

Q: With the increasing amount of sites using nofollow tags. Is google looking at those links and taking anything away, like anchor text?

John Mueller - 5:44 pm

A: We ignore links that have the rel=nofollow microformat.

_________________________________________________________________

Quentin Muhlert - 5:41 pm

Q: If i'm moving URL's and the old URL is still in Google, but 301'ed to the new location - should I use the Google URL removal process or just wait for googlebot to figure it out?

Susan Moskwa - 5:44 pm

A: You can wait for Google to figure it out. You don't need to use the URL removal tool unless your removal is urgent.

_________________________________________________________________

brian vastola - 5:42 pm

Q: i there a way to have a google person look over your site and see whats wrong with it?

Mariya Moeva - 5:43 pm

A: Hi Brian,

Mariya Moeva - 5:44 pm

A: If you'd like someone to take a look at your site, feel free to post in our Webmaster Help group -- lots of Googlers and savvy webmasters are there ready to help you (:

_________________________________________________________________

Amy Bright - 5:41 pm

Q: WHY are rankings fluctuating by the minute sometimes????

Matt Cutts - 5:44 pm

A: Amy, we really do crawl that fast at times, so if someone else does a new blog post or if there's breaking news that causes new web pages to show up on the web, that can cause our rankings to change pretty quickly. When I started, it was more like monthly.

_________________________________________________________________

Don Son - 5:23 pm

Q: Currently the SiteLinks displayed for my site aren't very helpful for users. Does the design of my site effect how these links are compiled? What can I do to help Google compile better SiteLinks?

John Mueller - 5:44 pm

A: You can have bad sitelinks removed in your Webmaster Tools account & give general feedback while doing that.

_________________________________________________________________

Jeff James - 5:40 pm

Q: does adsense lead to better indexing and rank? Most of trip advsior's pages are really thin content Google ads.

Bergy Berghausen - 5:45 pm

A: The presence of adsense is not a factor in ranking.

_________________________________________________________________

Jeremy L - 5:22 pm

Q: why is search history more secure than things like adsense, google checkout, adwords, which has to do with real $$$. The $$$ items need secondary passwords

John Mueller - 5:45 pm

A: I'll pass that on to the appropriate team, Jeremy.

_________________________________________________________________

Lani Castro - 5:41 pm

Q: matt, I accidentally sent a question to just yourself, are you able to get that? Or should I ask to all panelists again?

Pedro Dias - 5:45 pm

A: Hi Lani, having a question sent directly to Matt it's less likely to get an answer.

_________________________________________________________________

Carlos RodrÃŒguez - 5:34 pm

Q: Google read correctly ajax sites?

evan t - 5:45 pm

A: Hi Carlos, please see our blog on ajax/flash http://googlewebmastercentral.blogspot.com/2007/11/spiders-view-of-web-20.html

_________________________________________________________________

Josh Perfetto - 5:22 pm

Q: Abhijeet: Is that update period just for the toolbar, or for search results as well? What's the time it takes for page rank changes to affect search results?

John Mueller - 5:45 pm

A: Our search results are updated all the time! The pagerank in the toolbar however is only updated a few times a year.

_________________________________________________________________

Michael Nguyen - 5:42 pm

Q: Does removing your site's low value pages from the index help the other pages rank better?

Matt Cutts - 5:45 pm

A: If they are just regular web pages, I wouldn't remove them. If they were really spammy or doorway pages and you suspect that it could have affected your site's ranking or reputation, then I would remove any spammy pages.

_________________________________________________________________

Manuel Merz - 5:41 pm

Q: If I submit a sitemap.xml file in the webmaster tools do I still need to clarify the path in the robots.txt as well?

Bergy Berghausen - 5:45 pm

A: For Google--nope... but you may want to put it there anyway for other robots who may be interested.

_________________________________________________________________

Russ Ain - 5:44 pm

Q: Thoughts on the strength of DMOZ?

Matt Cutts - 5:46 pm

A: If you can get a DMOZ link it's helpful, but there's no special "DMOZ boost" or anything like that.

_________________________________________________________________

Rabin Acharya - 5:23 pm

Q: is search history and user behavior vis-a-vis CTR in private site going to be used in the Organic Search?

John Mueller - 5:46 pm

A: I'm sorry but I don't understand the question. Can you rephrase it?

_________________________________________________________________

Peter Faber - 5:49 pm

Q: Is there somebody in the panel that can answer questions about Adwords?

Susan Moskwa - 5:47 pm

A: No, we're only dealing with organic search issues. I'd recommend posting your question in the AdWords Help Group.

_________________________________________________________________

jeremy rivera - 5:44 pm

Q: Is data and information that is sent Via RSS given preference over content that has been discovered by Googlebot?

Matt Cutts - 5:47 pm

A: We normally crawl normal/static web pages. Most users don't want RSS to show up in their search results at all.

_________________________________________________________________

Greg Niland - 5:27 pm

Q: when comparing keyword A and keyword B why does google trends and google adwords disagree on which provides a higher traffic level?

Matt Dougherty - 5:47 pm

A: Hi Greg, This would be a better question for our Trends or AdWords support teams. Try dropping by one or both of their Help Groups.

_________________________________________________________________

tim gill - 5:23 pm

Q: Under webmaster the crawl rate trails by how many days on average?

John Mueller - 5:47 pm

A: The graph is usually fairly up to date, though the labels might be slightly off to the side.

_________________________________________________________________

Tim Dineen - 5:46 pm

Q: Susan, re: ask a friend... I'm pretty knowledgeable myself and I know there is no issue on our end. But I just want a method to ask questions without competitors viewing the discussion. Can a Google Group be private?

Susan Moskwa - 5:48 pm

A: There's no way to post privately in our group. This is in order to help as many people as possible. (If I answer a question privately, I've helped 1 webmaster; but if I answer it publicly, I've help anyone who sees that thread in the future)

_________________________________________________________________

Jake FIelds - 5:23 pm

Q: Is there a review process related to reviews in personalized search, i have reviewed local businesses then did not see those reviews posted

John Mueller - 5:48 pm

A: We use data from various sources, but it might take some time for it to propogate to us.

_________________________________________________________________

Kunal Shah - 5:45 pm

Q: hey, I need to know, why I cannot write any genuine comments in Matt Cutts blogs

Matt Cutts - 5:48 pm

A: I use Akismet, so it might be the case that

 

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