Google Analytics Emails AdWords Customers To Reestablish Link to AdWords

Feb 15, 2008 - 7:25 am 2 by
Filed Under Google Ads

The other day, Google AdWords and Analytics customers began reporting that they received an email from Google Analytics asking them to reestablish a link between their Analytics account and AdWords account.

A WebmasterWorld thread paraphrased the email:

Google understands your AdWords account has not been properly linked with your Google Analytics account. Without this, we cannot ensure that your AdWords data will continue to populate in your Analytics account.

Both Google AdWordsAdvisor and GAnalyticsAdvisor has confirmed the email is not a scam and originated from Google. GAnalyticsAdvisor apologized the email was "quite cryptic in nature" and promised to post a clarification on this messaging tomorrow.

As of now, we have not seen a clarification on the email but I will update this thread as soon as I see one.

Forum discussion at WebmasterWorld.

Update: Here is the point of that email from GAnalyticsAdvisor:

The Google Analytics team sent this email as more of a precaution than anything else. We wanted to ensure that users will continue to receive AdWords cost data in their Analytics reports after future system updates.

It is very possible that many users will, in fact, not be affected in any relevant way. However, we wanted to give users an ample warning to double check their accounts, just in case. In the very near future, AdWords data will only appear in a user's Analytics reports if the "Apply Cost Data" box is checked within the AdWords interface.

The Analytics team did meet again to discuss the effectiveness of this email, and do sincerely apologize for the lack of clarity in the original communication. The message did not come across as clearly as it could have.


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