Google AdWords Sends Out Wrong Email To Advertisers

Oct 6, 2011 - 8:29 am 2 by
Filed Under Google Ads

AdWords LogoYesterday, Google accidentally sent out an email to AdWords advertisers who cancelled their ads, telling them their ads are now running.

If you received an email from Google saying "Your ads are now running" regarding your AdWords account, disregard it, it was a bug.

AdWords representative, Bindu, said:

AdWords advertisers who canceled their account or who are now no longer responsible for the payment to the account received the email: "Your ads are now running." This email is not accurate.

If the account was canceled, it will remain in a canceled state and ads will not serve. If you are no longer responsible to pay for the account, you may ignore the message.

Our engineers are now working on solving this issue. Sorry for any inconvenience.

I personally did not receive this email, did you?

Forum discussion at Google AdWords Help.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google Updates

Google December 2025 Core Update Intense Impact Early

Dec 14, 2025 - 7:35 am
Search Forum Recap

Daily Search Forum Recap: December 12, 2025

Dec 12, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google December 2025 Core Update, Discover Alignment To Rankings, Search Console Features, AI Mode Updates & More

Dec 12, 2025 - 8:01 am
Google Maps

Google Gemini Local Results In Visual Formats

Dec 12, 2025 - 7:51 am
Google Ads

Google On AI Max Inferred Intent vs Raw Text

Dec 12, 2025 - 7:41 am
Google Maps

Google Maps Share Button Drops X For Reddit & Facebook

Dec 12, 2025 - 7:31 am
 
Previous Story: Where's The Google Logo For Steve Jobs?