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A thread at Google Webmaster Help asks a question that goes unanswered for the most part, "Negative SEO. How can we let the Webmaster Team know?"
How do you let Google know when you think you've been hit by negative SEO?
Good question, I believe this was answered by various Googlers.
Besides for most of them saying that it is rare to be hurt by negative SEO, if you are worried, you can post the details in Google Webmaster Help and also even submit a reconsideration request, if you have a manual action, and let them know that way.
Truth is, either way, the best response you'll get from Google or someone trying to help you with your Google issues but do not work from Google, is the Google Webmaster Help forums.
You can also try to get on a live hangout with John Mueller or another Googler by visiting Google Webmaster on Google+ and finding one of their live hangouts.
Either way, you will almost have to always do work to "fix" the issue even if someone else did it to you. To get help on those steps, you need to isolate what your issue is and then fix it from there.
Forum discussion at Google Webmaster Help.
Image credit to mysafetysign.com
Comments:
Please-die-google
06/30/2014 01:07 pm
Seeing as everyone who has ever claimed to have been attacked by negative SEO and posted on the google forum for help is then told it is their past spamming that continues to perpetuate, I don't see the point? All you ever hear from google or google fans that hang out at the forum is "I have never seen a real negative SEO attack". Whereas at BHW and the like you hear how it is done and how easy it is to do. So on the one hand you have complete denial and on the other you have stories of how easy it is to do. So I ask, what is the point in putting your face on googles webmaster hate forum only to be ridiculed?
Yo Mamma
06/30/2014 02:28 pm
G$$gle should just come out and tell the world how to do stuff, but that would be the right thing to do. And it will cost them money to staff and handle the issues. But instead its all a guessing game and dealing with their pathetic exuses for answers on the G$$g;e forums that honestly have disturbed indivuduals dominating them. There should be a rule in Walmart to not sell any amo or AR15 style weapons to anyone who volunteers on Google's forums
wertwert
06/30/2014 03:04 pm
I already did 6 months ago... in typical Google fashion it got ignored and I got no reply...
F1 Steve
06/30/2014 03:09 pm
Does spamboden post there? A bunch of vocally judgemental posters who cast judgment on everyone as a spammer...while collectively puckering up to kiss corporate CEO ass, It certainly sounds like his kida place!
Bob
06/30/2014 03:29 pm
Why bother they dont care, they state they are good at finding those cases it just does not happen according to them. An where there is proof it happened then its just a one off they could not possibly have created a massive bug in their algo where by its now easy to make your competitors rank badly.
ytuki
06/30/2014 03:36 pm
Yeah. They just deny all bugs like Microsoft does. You'd probably get fired for being truthful with the public in a publicly traded company.
Tian_Mian
06/30/2014 05:26 pm
Google Webmaster Forum - best place to get insulted, miss-leaded and annoyed. Go for it. Berry, once you posted a question on Google's WMF why your authorship image wasn't displayed and "googlers" were telling you things like no original/thin content and that you basically need to improve overall quality... yeah... right.
CaptainKevin
06/30/2014 06:31 pm
You hit the nail on the head. Google's webmaster forum is a joke. Anyone seeking help there will simply be insulted. Talk about a piss poor user experience!
truthman33
07/01/2014 10:01 am
I agree with this statement, I do not know why google lets some of these absusive absurd people in there forums continue. The one in there is Lysis, absolutely ridiculous how this person has been and is allowed to comment on every single thread with " spammer suck it up" and abuse to people who have just lost their living.
davidquaid
07/01/2014 11:58 am
Spot on Tian+Mian - I received a notification on a personal site for links some amateur bloggers had used in what was probably their first blog (on Blogger.com). After recovering from the acidic attacks on Googles forum - I raised the question of if Google is so worried about this "low quality" blog - does it a) host it and b) index it. Where are people supposed to get started?
Patti Paz
07/01/2014 11:58 am
AMEN, brother (rather Sister)!!! While attempting to get answers from Google about an issue, Google recommended I go to the Google Webmaster Forum for answers. By the responses, you would think I was the worse child molester in the world. I not only did NOT get answers, every answer was negative and totally useless. Google, or someone, really needs to Clean House around there OR stop referring people to the forum.
StevenLockey
07/02/2014 12:42 pm
Did you deny spamming and then it was found you were? Expect no mercy if you won't even admit to something you did, lie to the volunteers, then expect to still be given professional attitude/answers for free..... If you want volunteers to help (and I've no doubt the comments did help if you bothered to read and actually pay attention to them), if you want a professional service, pay for it. You lie to people trying to help you for free, expect abuse. Thats pretty much the same in any walk of life.
Nick Ker
07/03/2014 05:59 pm
I get people who lie to me about what lead to their penalties even when they ARE paying for the help. I don't think these people are really dumb enough to think nobody is going to see through their stories, I just think many are in denial about making mistakes. It's that whole "I own a business, and like Donald Trump, I know more about everything remotely related to business" thing.
StevenLockey
07/04/2014 08:22 am
LOL@NickKer:disqus Yep, I know what you mean, we've had a few of them. There are a lot who even deny they did it after people have dug into the evidence and shown they were. Hence why people who lie get a shitty attitude, if you lie to someone you are paying, thats one thing, you are paying for the time you waste. If you waste the time of a volunteer, you are going to piss them off. Its pretty much that simple. Although Google should probably do more to make it clear that it is a volunteer forum. Most of the people who have a problem with the webmaster forums are the people who expect to go there and have everything handed to them on a plate. Thats not what it is there for, it is to give advice. The people there aren't going to do your work for you, if you want that, go pay someone to do it.