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Remember when Google took over Zagat and then announced they are dropping the star reviews for businesses? Well, Google announced on Google Business Help that the five star system is coming back to the new Google Maps interface.
Jade Wang, a Google Maps representative, said "today, with the launch of the new Google Maps, we announced a change to the way people rate businesses on Google on the Google and Your Business blog."
Google uses a 30 point scale for rating businesses but now instead of using the text representation of it, they will be using stars. Here is how it is converted.
Forum discussion at Google Business Help.
Comments:
ethalon
05/20/2013 12:49 pm
A 5 star system with only four rating levels ending in a '5' is kind of like turning your amp up to eleven.
Terry K. Moore
05/20/2013 01:48 pm
Hmmm. . .My initial impression is the hope that something is being improved here, but my concern is how Google currently interprets the reviews, and I doubt that's going to change. I realize this is a big can of worms, but . . .yeah. . .