Bug: Google Maps Pulling Wrong Star Ratings

Jul 14, 2010 - 9:03 am 3 by

Google Maps has become an extremely popular local search destination. Thus, making sure your Google Maps reviews are in order is an important part of your overall SEO and SEM routine.

A recent report at Google Maps Help forums has a confirmed bug where Google is pulling the wrong star values from third party review sites. In one case, Google is counting 4 out of 5 stars as 1 out of 5 stars - yes, that can be devastating.

Here is an example:

Look at this Google Places page review:

Google Maps Pulling Wrong Star Ratings

Google Maps shows one star, but when you click through and look at that specific review, it shows up as four stars:

Google Maps Pulling Wrong Star Ratings

Google's Joel Headley confirmed the bug and said "We're working on a fix and hope to get it resolved soon. It will likely be a multiple weeks before it's resolved."

Oh, if you are bored, feel free to drop my company a positive review. :)

Forum discussion at Google Maps Help.

 

Popular Categories

The Pulse of the search community

Google Search Volatility

More Details

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search News

The Industry Mourns The Loss Of Bruce Clay: The Father Of SEO

Jun 26, 2026 - 2:28 pm
Google Updates

Google June 2026 Spam Update Has Finished Rolling Out

Jun 26, 2026 - 2:10 pm
Search Forum Recap

Daily Search Forum Recap: June 26, 2026

Jun 26, 2026 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google June 2026 Spam Update Hits Hard, Google Ads Strength Match Labels, AI Reporting Access & More

Jun 26, 2026 - 8:01 am
Google Ads

New: Google Ads Maximize Conversion Value Bidding For Standard Shopping

Jun 26, 2026 - 7:51 am
Google Ads

Google Merchant Center For Agencies New Security Controls

Jun 26, 2026 - 7:41 am
 
Previous Story: Are Competitors Stealing Your Links?