Gmail Problems Plague Users, Google Acknowledges Issues

Nov 16, 2007 • 9:45 am | comments (26) by twitter | Filed Under Other Google Topics
 

Are you using Gmail and are being redirected to basic HTML? Google wants to know if you've been afflicted by this new bug -- they acknowledge the problem -- and they want you to provide some insight for them to diagnose the issue via Google Groups.

In related news, Gmail users are also finding that their emails are disappearing, according to NetworkWorld. Thankfully, that's not happening to me or any other forum members for that matter.

Forum discussion continues at Google Groups and DigitalPoint Forums.

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Comments:

robin

11/29/2007 07:17 am

Gmail has been great so far...except for the last two days. It has been taking 8 - 10 hours for emails to arrive in the Gmail account (not good...) and forwards from other email accounts are a thing of the past. What's up? Can't figure out how to contact anyone there about these issues. Anyone out there having the same problem receiving email, or know if Gmail has particular problems with Firefox?

yudhveer singh

04/15/2008 11:11 am

gmail is openning thru search engine <ask.com>, not directly. why it is so.

Melanie

04/26/2008 03:51 pm

I cannot get my gemail, it shows up in a very small box in the upper left of screen, I can do NOTHING with it. I am going to just quit google althoughther if this does not get fixed soon - this has been going on off and on for over a solid MONTH!!!! I even shut down Norton to see if that helped, NTHING helps.

Melanie

04/26/2008 03:53 pm

I cannot get my gemail, it shows up in a very small box in the upper left of screen, I can do NOTHING with it. I am going to just quit google althoughther if this does not get fixed soon - this has been going on off and on for over a solid MONTH!!!!

Tania

04/28/2008 07:55 am

I'm using IE and I cannot even get the browser to load the gmail homepage! Initially it was having major issues logging me out - not letting me, just refreshing when I clicked log out. Now I can't even get to the first page!

Allan

05/13/2008 03:13 am

I am unable to open my gmail account all i get is loading then it directs me to html what is the fix for this

Sudipt

06/07/2008 04:43 am

Gmail Sucks !!..It can't load the baisc version after logging in..Thinking of switching back to Yahoo

Novastar

06/14/2008 11:29 am

I just tried making a new account. Well... it APPEARS to "work", but... *NO*. Anything I attempt to send labels me as spam, and there is no recourse (as re-inforced above by Google rep Jason Friedfolds or what not). I can't imagine a bigger waste of my time as of late... I'll just pick up the phone and CALL my contacts I guess, lol

Magda

06/15/2008 08:54 pm

My gmail account does not work. I can't get in to my inbox. I write the username and password, loading occurs, but then appears an error message that says it failed to open the page. I have tried whateer measure thet Google support had, but nothing works. he web browser works, the pc installations are normal, I can enter the gmail on pc's in the same network. I have always been able to log in on this computer. What's matter? Help me! I'm desperate for my emails. I need them! Now!

anon

06/18/2008 07:46 pm

google did it again to a bunch of the users. Randomly disabling accounts you send the form in and never hear anything. But still disabled. I had all my eggs in one basket and now lost all my emails and archives.

wailinnsoe

08/05/2008 04:03 am

Sorry... account maintenance underway We’re currently performing maintenance on your account. You won’t be able to log in while maintenance is underway, but your account data and messages are safe. Unfortunately, we can’t predict exactly how long this will take. If this maintenance lasts more than 24 hours, please contact us at gmail-maintenance@google.com. What can i do? google server close my mail?

lucas Thorpe

09/04/2008 10:36 am

All of my emails disappeared on August 1st 2008 and gmail is totally unwilling to do anything about it. I strongly suggest that people do not rely on gmail as their main back-up as I did. They are not reliable.

Marilyn R.

10/06/2008 07:09 pm

for two days now i have not been able to access the gmail site or my gmail account. I keep getting the Internet Explorer cannot access this web page message. This is very frustrating. And I can't find any solutions.

William Levinski

10/09/2008 04:36 pm

Mine & my wife's Gmail account not working for past 2 days, going back to my isp email. Sure sux to have to change it all over again

Thomas Terayama

10/29/2008 03:19 pm

I am having problems opening my gmail account. What can be done? Can you fix it?

Peter Goegan

11/14/2008 06:12 pm

My gmail link has disapeared from my google homepage. I can get it other languages but not Australia. Whats happening? Peter

tan

11/15/2008 08:31 am

can someone help.Normally when I type an alphabut on the sent to- a list of my contact addresses will come on.Somehow its no longer doing that.pls tell me how to fix it.Thank you.

Hussain

12/01/2008 05:17 am

My gmail goes to Basic HTML instead of normal. And my basic HTML is giving scroll down facility.

9319

12/06/2008 04:00 pm

it had happenned many times, and on 5 Dec it got worst. i log in to my gmail account, and once i click on the mail i wish to read, the gmail went crazy, real crazy..it openned up new window one after another endlessly until my PC hang totally... not able to handle the flooded window of gmail windows... i think gmail is totally out of control...one time, two time, for the past 3 months...it caused my pc to hang many times... no chance for me to use such crazy email account!

9319

12/06/2008 04:03 pm

it had happenned many times, and on 5 Dec it got worst. i log in to my gmail account, and once i click on the mail i wish to read, the gmail went crazy, real crazy..it openned up new window one after another endlessly until my PC hang totally... not able to handle the flooded window of gmail windows... i think gmail is totally out of control...one time, two time, for the past 3 months...it caused my pc to hang many times... no chance for me to use such crazy email account!

Ben

02/24/2009 11:55 am

I have had problems logging into my g-mail account now for a week. Some days logging in is a breeze, but after a few e-mails the system freezes up and give me an ‘Oops, connection to the server was lost’, and from there on cannot get logged in again. This is not a joke as for some of us, we use Gmail for business and cannot afford to have a system breaking down or freezing up like this. Google is a massive organization and should have people on the ground that can perform maintenance and problem solving without shutting the system down, what a world we live in, and I thought Zimbabwe was bad..

Gregoryno6

06/04/2009 09:33 pm

I've switched some of my Gmail accounts to HTML because the loading freezes just before completing. This has only been a problem during the last 24 hours. Gmail is better than Yahoo - when it's working. But there seems to be problems of one sort or another regularly during the last six months. Fix the mail before you reach for the cloud...

abd el raouf hassan ali

10/12/2009 06:19 pm

Hello i whant your help if you can thanks abdo

cindy

10/28/2009 10:01 pm

Once again...continious problem opening Gmail!!!!What is up with this....I recommended the and my daughter her boyfriend...my business account...Can't open mail up... AOL is better than this!!!!!!!

Teresa Sciscoe

10/06/2010 04:21 pm

I want to close my yahoo and gmail account as soon as possible. If I just don't use them will that be possible?

Maxiviljoen

01/15/2011 03:17 pm

Gmail is very slow to open and keeps on saying 'not responding.' My g mail tab on igoogle front page does not work - always Google error. Very frustration South arica

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