Getting Access to Gmail Accounts of the Deceased

May 30, 2007 • 8:49 am | comments (26) by twitter | Filed Under Other Google Topics
 

When a person passes away, sensitive information might reside on a Gmail account. How can a family get access to this information if necessary? This question is raised in a Google Groups thread.

According to Gmail Guide, the following steps need to be provided to Google in order to obtain access to the Gmail account:

1. Your full name and contact information, including a verifiable email address.
2. The Gmail address of the individual who passed away.
3a. The full header from an email message that you have received at your verifiable email address, from the Gmail account in question. (To obtain the header from a message in Gmail, open the message, click 'More options,' then click 'Show original.' Copy everything from 'Delivered- To:' through the 'References:' line. To obtain headers from other webmail or email providers, please refer to http://www.spamcop.com/help_with_headers/)
3b. The entire contents of the message.
4. A copy of the death certificate of the deceased.
5. A copy of the document that gives you Power of Attorney over the Gmail account.
6. If you are the parent of the individual, please send us a copy of the Birth Certificate if the Gmail account owner was under the age of 18. In this case, Power of Attorney is not required.

Gmail Guide requests that you send this information via Fax or Postal Mail:

Google Inc.
Attention: Gmail User Support
1600 Amphitheatre Parkway
Mountain View, CA 94043

650-644-0358

It takes approximately 30 days for the information to be processed, but if the access is needed sooner, "it is Google's policy to only provide information pursuant to a valid third party court order or other appropriate legal process."

Discussion continues at Google Groups.

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Comments:

dipankar sharma

05/23/2008 07:14 pm

I am not able to check my gmail account.Password and user id is showing wrong.My id is dspdipankar@gmail.com. Pls send me the password to dipankar_all@rediffmail.com.

oak kka

06/09/2008 02:14 pm

I am not able to check my gmail account.Password is showing as wrong.ID is oo.a312Pls send me the password to zayphyoe.86@gmail.com

manasa.l.simha

06/30/2008 06:02 am

heyyy plss can u help me .......... i deleted my accont in gmail and orcut can u plss regain to me back in few days if u send link send it to ashchullbuli@gmail.com plsss do this plsssssss

manasa.l.simha

06/30/2008 06:08 am

heyy i have deleted my accont.... hw to retain my account both orcut and gmail my id is manasa.l.simha@gmail.com plss retain it plssssss

Naresh

07/10/2008 12:13 pm

i forgot my password in gmail account nareshbsc@gmail.com, Please steps how to get my password , Please Help me

Lisa Barfield

07/15/2008 12:55 pm

I need help desperately to get into my gmail account, I lost my password and my secondary email is deleted. Also I cannot remember the answer to my secret question. I need help and google will not help me so far.

danny cadungog

07/15/2008 02:21 pm

iforgot password,please send to me my password,so that i can use my account.tnx

Sukanya

07/18/2008 11:17 am

I am not able to check my gmail account which is sukanya.geol2. Password is showing as wrong.Pls forward my password to rajibmitro@gmail.com

Yosemite Sam

08/20/2008 10:40 am

"Posted by Tarwin at June 4, 2007 06:08 I FORGOT MY GMAIL PASSWOARD SO GIVE THE PASSWOARD THIS E MAIL ID SAYOJVNAIR@GMAIL.COM" Hey Tarwin you dork...learn what your "Caps Lock" key is. After that, go ask directions from your dosa masala cook where within your own city of Bangalore you can go find a good book called "How to ask stupid questions and still be able to eat a Dosa Masala while hopping on one foot" by Changranathan Chippitipan. And while you are there, grab a good dictionary, or ask the local guru / snake charmer what the correct spelling of "PASSWOARD" is. Either item costs less than 20 rupees - and if you ask the guru he may even bless your feet. OKbai. :-P

Yosemite Sam

08/20/2008 10:53 am

"Posted by Tarwin at June 4, 2007 06:08 I FORGOT MY GMAIL PASSWOARD SO GIVE THE PASSWOARD THIS E MAIL ID SAYOJVNAIR@GMAIL.COM" Hey Tarwin you dork...learn what your "Caps Lock" key is. After that, go ask directions from your dosa masala cook where within your own city of Bangalore you can go find a good book called "How to ask stupid questions and still be able to eat a Dosa Masala while hopping on one foot" by Changranathan Chippitipan. And while you are there, grab a good dictionary, or ask the local guru / snake charmer what the correct spelling of "PASSWOARD" is. Either item costs less than 20 rupees - and if you ask the guru he may even bless your feet. OKbai. :-P

Nagesh

08/26/2008 09:57 am

hello sir, my id is nageshrcm@gmail.com i foget my password pls send it to this id testcom_123@yahoo.com

VIRENDRA GUPTA

09/12/2008 01:58 pm

MY E MAIL ID PASSWORD MIS IN MEMORY PL'Z SEND MY PASSWORD IN E_MAIL ADDRESS SRATHWE@YAHOO.COM

works

10/28/2008 06:16 am

my email id is works@pragatipac.com. when i enter my password it is showing that invalid password but i am sure that my password is correct.my google account address is wrong .please send my actual google account address

monedine

10/28/2008 06:21 pm

pls send my password is monedine89@gmail.com

Pullo Pasni

11/24/2008 11:27 am

i wanna gmail id.

hussain ahmed

01/13/2009 09:54 am

i want make gmail email address,sir plz healp me.

alka

01/31/2009 02:07 pm

i want to find my passward

kanchan ranjan

02/24/2009 09:40 am

actually somebody have deleted my gmail account i,e shanalovesindr@gmail.com and can i get this account wth new password with all the mails which was there. plzz reply me soon...

february

03/21/2009 09:55 am

i wamt to find my gmail password.my ID february12love@gmail.com thank

sanjay saini

04/07/2009 08:53 am

Dear Madam / Sir, I have keep my official Mail ID from your Gmail Account i.e. singhania.deepshikha@gmail.com Which was forwarding to my officeial mail ID i.e reallife_saini@yahoo.com. And now that my H.O. i.e. at mumbai Which I can't able to get mail from them I have to loging to gmail ID I.e. singhania.deepshikha@gmail.com And I have forgoten my login password Can you please forward me the password. on my jsinghania.deepshikha@gmail.com mail Account. Awaiting for your reply as soon as possible. Thanking your, With Best Regards, sanjay saini Branch Manager

victory

08/18/2009 09:50 am

I SENT GMAIL 25 DAYS SINCE CLOSING MY GMAIL ACCOUNT.KINDLY LET ME KNOW WHETHER SENT EMAIL BE LOCATED

victory

08/18/2009 09:58 am

I sent an email on 22.07.2009 from Gmail account the same gmail account was closed by me on 31.07.2009.Is it possible to get my sent email this date viz.today from my new gmail account.I presumed that sent email automatically deleted from header

victor

08/18/2009 10:01 am

The sent mail may be located from deceased email account after 25 days

victor

08/18/2009 10:09 am

The sent mail may be located from deceased email account after 25 days.May I recover my sent mail from deceased gmail account

kaushikranjanbasumatary

08/18/2010 04:48 pm

I did not find my email ID.

Deepengg02

03/26/2011 09:57 am

i wamt to find my gmail password.my ID deepengg01@gmail.com Regards Deepuika Garg current email id-deepengg02@gmail.com to contact me

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