Some Gmail Users Experiencing Frustrating Downtime

Mar 28, 2007 • 9:19 am | comments (6) by twitter | Filed Under Other Google Topics
 

According to several reports on the DigitalPoint Forums, Gmail experienced an outage in the middle of the day. Members were seeing the following message:

Loading...

This seems to be taking longer than usual.

If you are using a slow Internet connection, you can wait a bit longer for this page to finish loading, or just use basic HTML view for now.

If you are using your normal Internet connection and you usually get past this loading step without any problems, please refresh this page in your browser. If you continue to have trouble loading your account, please visit the help center for troubleshooting information.

Not everyone was experiencing the downtime, but it seemed to have been sporadic throughout the day.

An article in PC World states that this is the third time that Gmail had experienced an outage this month. According to a company spokesperson, Google is aware of the issue and is taking it very seriously.

A Google Groups thread shows official word from Google acknowledging the problem. Their most recent message was posted last night and says:

The account errors some of you have been experiencing are now resolved for the vast majority of users. You may experience some delays in mail delivery, although we expect these to be resolved shortly. A small group of accounts, however, may continue to show errors, and we'll be watching these errors closely to ensure they're fixed as soon as possible. We apologize for the inconvenience today and appreciate your patience.

Update from Barry: Just want to add that David Ogletree also spotted this.

Forum discussion continues at DigitalPoint Forums and Google Groups.

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Comments:

Pamela

03/28/2007 06:22 pm

This is something I have been noticing, intermittantly, for quite some time. Additionally, there are times when I can get into Gmail and see my inbox, but it refuses to do more, for instance, will not open any folder or individual email. It's always just when I need to refer to something stored in email or exactly when I set aside time for it, of course, which makes it all the more frustrating. But this is what we "pay" for, I guess. :)

vinay

03/28/2007 11:22 pm

The frustrating thing is that I still don't have access to my gmail account and despite that google claims to have fixed 'most' problems!

sam64

03/29/2007 09:37 am

I'm still having all sorts of issues with my account. I cannot open some emails and I haven't received new mail for some time now.

Guillermo

04/06/2007 09:21 pm

I have the same problem

Torrance

11/13/2007 11:40 am

I use Mozilla Firefox and I´ve realized if I change the motor to IE it´s works fine.It´s a pity but it´s true.

mnish

04/05/2009 12:11 pm

If you are using a slow Internet connection, you can wait a bit longer for this page to finish loading, or just use basic HTML view for now. If you are using your normal Internet connection and you usually get past this loading step without any problems, please refresh this page in your browser. If you continue to have trouble loading your account, please visit the help center for troubleshooting information.

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