Google Trusted Stores: Badges & Ratings

Oct 4, 2011 - 9:04 am 4 by
Filed Under Misc Google

Google Trusted StoreGoogle launched a new feature named Google Trusted Stores.

Google launched it to help buyers shop with a little bit more ease and confidence in the retailers they are buying from online.

Google said:

The Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting a qualifying store, shoppers can hover over the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance.

Here is a picture of the badge:

Google Trusted Store badge

Google said merchants who want to be part of this need to share data about shipments, and Google collects customer service metrics when shoppers seek Google's help with a problem. To apply, click here.

Then when a buyer makes a purchase at a Google Trusted Store, "they have the option to select free purchase protection from Google. Then, if a problem arises with their purchase, they can request Google's help, and Google will work with the merchant and customer to address the issue," Google said.

Here is a video demo of how this works:

Forum discussion at WebmasterWorld.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: July 4, 2025

Jul 4, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google June 2025 Core Update, Search Volatility, Insights Report, Ads & More

Jul 4, 2025 - 8:01 am
Bing Search

Bing Search Tests Zoomable & Sticky Related Searches

Jul 4, 2025 - 7:51 am
Google

Google AI Mode Can Respond In Non-English Languages

Jul 4, 2025 - 7:41 am
Bing Search

Bing Tests Local Place Listings In Green

Jul 4, 2025 - 7:31 am
Google Ads

Google Merchant Center Gains Automatic Shipping Updates

Jul 4, 2025 - 7:21 am
Previous Story: Google's Retail Store: Chromezone