Google Maps Bug Prevents Certain Locations From Loading in Internet Explorer

Apr 23, 2009 • 8:39 am | comments (1) by twitter Google+ | Filed Under Other Google Topics
 

There are two large threads at Google Maps Help Forums with reports from Internet Explorer users receiving errors when trying to view and link to Google Maps.

The error some of these IE users are seeing is:

Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB5; .NET CLR 1.1.4322; .NET CLR 2.0.50727) Timestamp: Sat, 18 Apr 2009 15:26:06 UTC

Message: 'elem' is null or not an object Line: 5 Char: 372 Code: 0 URI: http://maps.google.co.uk/maps?hl=en&tab=wl

Google has confirmed the issue in the threads. Mike CH from Google said:

I wanted to update you on the "elem is null or not an object" error that some of you have been seeing. This is a recently introduced bug which only occurs on Internet Explorer when loading certain locations. Thanks to your (very!) helpful reports, we were able to quickly locate the problem. It's being treated as a priority fix and will hopefully be live shortly.

Workarounds for now include:

- Not using Internet Explorer - Using the link I provided above to open Maps

I assume a bug like this will be fixed pretty soon. I personally tried to replicate the issue on my PC, but was unable to.

Forum discussion at Google Maps Help Forums.

Previous story: How To Show Google Base Products in Google AdWords Ads
 

Comments:

Mike

04/26/2009 08:44 am

I also had this problem that was fixed by adding (without the quotes) "about:config" but then that stopped working! This link now works perfectly for me in IE - http://maps.google.com/maps/ms?msa=2&utm_campaign=en&utm_source=en-ha-na-us-google-mm&utm_medium=ha - hope that this works for you.

blog comments powered by Disqus