I agree that transparency is critical in situations like this. We all rely on Google to some extent and they can only retain our trust if they address issues such as this with clear and straightforward answers. We need to know why the account in question was terminated, was it justified, was there any prior warning and what poor Loren can do about it.

This is a great example of why you should not rely on third party sources for stuff like email and sensitive docs.

I would be in some major trouble if Google just decided to yank my account. I know that I shouldn't be dependent on any kind of cloud solution for my business, but at the early stages of growth, using free services such as Google Apps is a great way to bootstrap your way towards profitability. I will however be looking for a more secure solution when I can afford it.

Jaan, you mentioned this here and on Loren's post which is fair and good -- I said that too. The issue, though, still deals with transparency and the lack thereof on Google's part.

Well, I agree, Things should be more transparent and equal from now on, Google is in news for such issues, for Biased cancellation, Partial decisions, Unfair business, when it comes to publishers/Users.

They terminate the acount stating the reason to be "xyz" and when asked that the same "xyz" is being used or done by other ID's/accounts too, they blatantly walk away. Thats something that has been bugging me since a week now.. those stupids banned my website from serving ads and gave a warning to terminate my whole account next time. :(

ofcourse, other similar websites are still running on ads, For the same *copyrighted* content as they claim, which indeed is not! and even did not gave me a chance to prove my point :(

Gmail did the same to me today, for no reason. Tried to contact them but no reply. I guess I have learned who to never trust again.