Google Maps Business Phone Support Hours Reduced

Mar 16, 2015 - 8:31 am 6 by
Filed Under Google Maps

google my businessMany local experts took notice that Google has drastically cut back on the hours they offer phone support to businesses for managing their Google My Business (formerly Google Places) local listing in Google Maps.

If you go to the Google Business support contact us form, you will see they only offer support hours between 7 AM - 12 PM PDT, whereas it use to be almost all day.

Here is a picture:

Google Maps Support Hours Drop

Google began offering phone support for map issues with your business back in 2013.

Forum discussion at Local Search Forums.

Update via comments below:

A few hours later Jade from Google emailed to say the hours had been expanded back to normal.

But they are still a few hours short of what they used to be.

Current support hours are now 6 AM - 5 PM PST. (Previously was 1 AM - 5 PM)

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: February 7, 2025

Feb 7, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Volatility, Google Ads Quality Update, Google AI Overviews Updates & Other Search Engines

Feb 7, 2025 - 8:01 am
Google Search Engine Optimization

Google Says People Know When Author Bios Are For SEO Purposes

Feb 7, 2025 - 7:51 am
Google Ads

Google Ads Keyword Planner New Auto-Organize Keywords To Ad Groups

Feb 7, 2025 - 7:41 am
Google Maps

Google Business Profiles Reinstatements Now Include Case & 5 Upload Documents

Feb 7, 2025 - 7:31 am
Google Maps

Google Local Reviews Decreasing Over Past 24 Hours

Feb 7, 2025 - 7:25 am
Previous Story: Google Logo For 216th Birthday Of Anna Atkins, The Botanist