(2)
There was a recent bug reported at the Google Places Help forum where LASIK surgeons were unable to update their profile.
The error the LASIK surgeons were receiving from Google said, "excessive capitalization error." That means the word "LASIK" can't be capitalized in Google Places. Thing is, LASIK stands for laser-assisted in situ keratomileusis and most people who use the word do capitalize it.
Cecelia from the Google Maps team confirmed the bug and said she fixed it last night. She told this surgeon:
I've made a change that should help. Try adding LASIK again, and see what happens.
Forum discussion at Google Places Help.
