Gmail Blank Login Screens For Internet Explorer 7 Users

Jan 16, 2008 - 7:42 am 4 by
Filed Under Misc Google

A Google Groups thread reports and confirms there is a major issue when trying to login to Gmail with Internet Explorer 7. Users with IE7 who try to access their Gmail email are seeing blank login screens, preventing them from accessing their email.

Gmail Guide, an official Google Gmail representative has confirmed the issue and offered some work arounds until they can patch the bug.

I've got an update -- our engineers have identified the problem and are working on a fix. For the time being, there are several options available for users affected by this issue:

  1. Use IE7 to access the newer version of Gmail at http://mail.google.com/mail?hist=0
  2. Set your IE7 preferences to always clear your cache when you close IE.
  3. 3. Use IE7 to access the classic version of Gmail at http://mail.google.com/mail/?ui=1
  4. Access your account with another browser such as Mozilla Firefox.
Please keep in mind that this update refers to users receiving a blank white page on login when using IE7. Thanks for everyone's patience and participation!

I guess that works for now.

Forum discussion at Google Groups.

Update: This is now resolved, as per Gmail Guides update on January 17th.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google Updates

Google March 2024 Core Update Finished April 19th (A Week Ago)

Apr 26, 2024 - 4:40 pm
Search Forum Recap

Daily Search Forum Recap: April 26, 2024

Apr 26, 2024 - 4:00 pm
Search Video Recaps

Search News Buzz Video Recap: Google Core Update Updates, Site Reputation Abuse Coming, Links, Ads & More

Apr 26, 2024 - 8:01 am
Google Search Engine Optimization

Google Publisher Center No Longer Allows Adding Publications

Apr 26, 2024 - 7:51 am
Google

Google Tests Placing The Snippet Date Next To URL

Apr 26, 2024 - 7:41 am
Google

Google Breaks Out Googlebot IP Ranges For User-Triggered Fetchers

Apr 26, 2024 - 7:31 am
Previous Story: Editing a Google AdWords Ad, Technically Makes a New Ad