Gmail Blank Login Screens For Internet Explorer 7 Users

Jan 16, 2008 • 7:42 am | comments (4) by twitter Google+ | Filed Under Other Google Topics
 

A Google Groups thread reports and confirms there is a major issue when trying to login to Gmail with Internet Explorer 7. Users with IE7 who try to access their Gmail email are seeing blank login screens, preventing them from accessing their email.

Gmail Guide, an official Google Gmail representative has confirmed the issue and offered some work arounds until they can patch the bug.

I've got an update -- our engineers have identified the problem and are working on a fix. For the time being, there are several options available for users affected by this issue:

  1. Use IE7 to access the newer version of Gmail at http://mail.google.com/mail?hist=0
  2. Set your IE7 preferences to always clear your cache when you close IE.
  3. 3. Use IE7 to access the classic version of Gmail at http://mail.google.com/mail/?ui=1
  4. Access your account with another browser such as Mozilla Firefox.
Please keep in mind that this update refers to users receiving a blank white page on login when using IE7. Thanks for everyone's patience and participation!

I guess that works for now.

Forum discussion at Google Groups.

Update: This is now resolved, as per Gmail Guides update on January 17th.

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Comments:

Google Tutor

01/16/2008 02:13 pm

hey now, we've been discussing this for days now over here: http://www.googletutor.com/2008/01/13/gmail-starts-to-freak-out-with-crashes-errors-and-oops/

Barry Schwartz

01/16/2008 02:25 pm

Did not see that, thanks!

greg

01/16/2008 10:15 pm

Blank pages in IE sounds suspiciously like this IE bug: http://webbugtrack.blogspot.com/2007/08/bug-153-self-closing-script-tag-issues.html I'm sure the Google Gurus have solved it one way or another though.

linda pagan

07/21/2008 10:10 am

this sounds great love no popups and constsnt adds keep up with what people really need

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