Gmail Blank Login Screens For Internet Explorer 7 Users

Jan 16, 2008 - 7:42 am 4 by
Filed Under Misc Google

A Google Groups thread reports and confirms there is a major issue when trying to login to Gmail with Internet Explorer 7. Users with IE7 who try to access their Gmail email are seeing blank login screens, preventing them from accessing their email.

Gmail Guide, an official Google Gmail representative has confirmed the issue and offered some work arounds until they can patch the bug.

I've got an update -- our engineers have identified the problem and are working on a fix. For the time being, there are several options available for users affected by this issue:

  1. Use IE7 to access the newer version of Gmail at http://mail.google.com/mail?hist=0
  2. Set your IE7 preferences to always clear your cache when you close IE.
  3. 3. Use IE7 to access the classic version of Gmail at http://mail.google.com/mail/?ui=1
  4. Access your account with another browser such as Mozilla Firefox.
Please keep in mind that this update refers to users receiving a blank white page on login when using IE7. Thanks for everyone's patience and participation!

I guess that works for now.

Forum discussion at Google Groups.

Update: This is now resolved, as per Gmail Guides update on January 17th.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: February 13, 2026

Feb 13, 2026 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Volatility, Bing AI Performance Reports, New AI Mode Retail Ads, UCP Checkout & ChatGPT Ads Go Live

Feb 13, 2026 - 8:01 am
Google Search Engine Optimization

Where Are Those New Google Search Console Features?

Feb 13, 2026 - 7:51 am
Google Ads

Google Ads Product Eligibility View Across Campaigns

Feb 13, 2026 - 7:41 am
Google Search Engine Optimization

Google Still Recommends You Focus On Visible Anchor Text For Links

Feb 13, 2026 - 7:31 am
Google Ads

Google Ads Recommended Experiments

Feb 13, 2026 - 7:21 am
 
Previous Story: Editing a Google AdWords Ad, Technically Makes a New Ad