Users Revolting Over Google News, Google Doesn't Care

Jul 2, 2010 • 8:33 am | comments (13) by twitter Google+ | Filed Under Google Search Engine
 

Google News did a major redesign the other day and the Google News Forum in covered with complaints. There has to be hundreds and hundreds of complaints from users.

But Googlers are replying with the following message:

Thanks for your concern, everyone. We understand your frustration, but we have no plans to revert to the old version of Google News.

Abe from Google replied after posting this explaining why Google made the change:

We definitely made changes to the new version based on user feedback during the experimental phase. For example, one of the biggest things users told us was that they wanted more control over which sources they saw articles from. We took that feedback seriously, along with everything else users told us, and made that feature a launch priority. Users can now tell us which sources they want to see more or fewer articles from, and we think that feature makes the product much stronger. We're going to keep listening to your feedback, and we're going to keep improving the product based on it.

Here are some select threads, I love the last one:

But we know, with the Google fade in and search redesign, people seriously complained, Google stuck to their guns and we don't hear so many complaints anymore.

Please take the poll I posted yesterday, here it is again:

Forum discussion at several dozen Google News Forum threads.

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