More On Google Alerts Quality Control

Jul 29, 2010 • 8:44 am | comments (1) by twitter Google+ | Filed Under Google Search Engine
 

A couple months ago, we wrote on how Google Alerts tweaked their algorithm to be more more quality focused and send out less alerts.

A recent Google Web Search Help thread has more on how Google Alerts works from Google Product Manager, Marcel.

Marcel responded to a quality complaint saying:

You're right, both of those are matches for your query, but neither of them are interesting documents. To get only higher quality documents, choose "Up to 20 results" for the email length. If you already have that setting, then I'm afraid there's not much I can do to help. We do send some poor quality documents, either because we're too quick, and our search engine hasn't had time to figure out that they are poor quality, or because we don't get the quality rating right at all. We're constantly working on both those problems.

I love the end, where he says, "we do send some poor quality documents, either because we're too quick, and our search engine hasn't had time to figure out that they are poor quality, or because we don't get the quality rating right at all.

I just find it interesting to see that come from a Googler.

Forum discussion at Google Web Search Help.

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Comments:

jon w

07/30/2010 04:21 pm

You seem to imply that you often find Google to believe themselves infallible? But then why have a "help us improve" form on every SERP? My experience has been the opposite; they know they've taken on a monster job that will never be 100% done, and always want to improve.

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