Site Blocked In Google Over Suspected Child Abuse Content

Apr 4, 2014 • 8:19 am | comments (10) by | Filed Under Google Search Engine

Google Zipper LogoGoogle and search engines have an obligation to remove child abuse and child pornography from their search results. But what happens when your site is labeled as having such content, when it does not actually have the content?

It seems to be the case of a site named The site is for a company that provides IT solutions for other companies. It doesn't have child pornography or actually any content related to children at all. In fact, the Internet Watch Foundation said there has never been reports about the site, nor after manual review by them, does it have content about children.

Google: Suspected Child Abuse Content Notification

So why is it blocked in Google for "suspected child abuse content"? Maybe there is a hack we cannot see? Maybe a rogue competitor reported it? Maybe it was just a mistake or human error at Google.

A Google Webmaster Help thread has several webmasters trying to help. As the site owner said, this is "totally absurd as we are dealing with IT Log Management Solutions." In fact, he is ready to take "legal" action he said because this is "damaging effect" on his business.

Forum discussion at Google Webmaster Help.

Update: John Mueller from Google said they have addressed the issue. He wrote in the thread:

Thanks for letting us know (and thanks for bubbling it up to us, Ben!). We've fixed it -- it looks like there was a mistake in handling a feed of data, we apologize for the mistake.

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