Bing Leads Customers To Competitors With Their Best Match Information

Feb 16, 2010 - 8:32 am 0 by
Filed Under Bing Search

A complaint from a Carpet store owner in the Bing Community shows how Bing is sending his customers to his competitors. If you search for [carpetswarehouse.com] on Bing, and mouse over the "Best Match Information" arrow on the right of the result, Bing will show the wrong information.

In fact, Bing is showing the phone number to his competitor. Here is a picture:

Wrong Phone Number on Bing

The Carpet guy said:

Bing is showing. "Customer service 800-686-2442." That is my competitor's phone number. How do I change to my number 1-800-565-5021.

Now, Google has had this problem in the past with Google Maps. In fact, this comes up on occasion with Google.

Bing's community manager, Brett Yount, explained how this can be fixed at Bing. He said:

Please contact support using the form located at:

https://support.discoverbing.com/default.aspx?mkt=en-us&productkey=bingcontentremoval&brand=&&ct=eformts&wa=wsignin1.0

In the drop down box, please select, "Change Best Match Information"

I wonder how long this change will take? I also wonder how Bing got his competitor's phone number.

Forum discussion at Bing Community.

Update: Nice, Bing fixed it the same day.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Video Recaps

Google Volatility, Bing Generative Search, Reddit Blocks Bing, Sticky Cookies, AI Overview Ads & SearchGPT

Jul 26, 2024 - 8:01 am
Google

Google Gemini Adds Related Content & Verification Links

Jul 26, 2024 - 7:51 am
Other Search Engines

SearchGPT - OpenAI's AI Search Tool

Jul 26, 2024 - 7:41 am
Search Engine Optimization

Google's John Mueller: Don't Use LLMs For SEO Advice

Jul 26, 2024 - 7:31 am
Google

Google Search With Related Images Carousel Below Image Box

Jul 26, 2024 - 7:21 am
Google Maps

Google Local Book Online CTA For Call Business

Jul 26, 2024 - 7:11 am
Previous Story: Facebook Sent More Traffic to Yahoo & MSN Than Google: Is It Bad SEO?