Bing Leads Customers To Competitors With Their Best Match Information

Feb 16, 2010 - 8:32 am 0 by
Filed Under Bing Search

A complaint from a Carpet store owner in the Bing Community shows how Bing is sending his customers to his competitors. If you search for [] on Bing, and mouse over the "Best Match Information" arrow on the right of the result, Bing will show the wrong information.

In fact, Bing is showing the phone number to his competitor. Here is a picture:

Wrong Phone Number on Bing

The Carpet guy said:

Bing is showing. "Customer service 800-686-2442." That is my competitor's phone number. How do I change to my number 1-800-565-5021.

Now, Google has had this problem in the past with Google Maps. In fact, this comes up on occasion with Google.

Bing's community manager, Brett Yount, explained how this can be fixed at Bing. He said:

Please contact support using the form located at:

In the drop down box, please select, "Change Best Match Information"

I wonder how long this change will take? I also wonder how Bing got his competitor's phone number.

Forum discussion at Bing Community.

Update: Nice, Bing fixed it the same day.


Popular Categories

The Pulse of the search community


Search Video Recaps

Google Weekend Volatility, Google On Search Leak, Elizabeth Tucker Interview & Apple Intelligence - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: June 19, 2024

Jun 19, 2024 - 10:00 am

Report On If Google Showing Fewer Reddit Links In Search?

Jun 19, 2024 - 7:51 am

Google AI Overviews FAQs Including Why You Can't Disable AI Overviews

Jun 19, 2024 - 7:41 am
Google Search Engine Optimization

Google: Two Common Reasons When A Spike In Crawling Is Bad

Jun 19, 2024 - 7:31 am

Google Tests Two More People Also Ask Results (6 PPA)

Jun 19, 2024 - 7:21 am
Google Maps

Google Local Panels Gains Menu Button

Jun 19, 2024 - 7:11 am
Previous Story: Facebook Sent More Traffic to Yahoo & MSN Than Google: Is It Bad SEO?