Google Reader Outage Impacts Half of Their Users

Jun 12, 2007 - 9:17 am 0 by
Filed Under Misc Google

Yesterday evening, an outage affected users of Google Reader. For a short while, subscriptions for half of Google Reader users were unaccessible. According to the Google Reader Blog, Google was "able to identify, diagnose, and fix today's outage within an hour, which is the kind of response time that we strive for."

In the blog, they also add that "We'll continue give quick status updates to problems like this in the future so users who have trusted us with their data can feel comfortable doing so."

That was definitely the case. Chris Wetherell, a Google Reader Engineer, started a post in the Google Groups alerting the community that there was indeed a problem and they were fixing it. After a short while, he posted again informing everyone that it was fixed. Now that's what I call good customer service.

Discussion continues at Google Groups.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Google Core Update Volatility, Helpful Content Update Gone, Dangerous Search Results & Ads Confusion - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: April 17, 2024

Apr 17, 2024 - 4:00 pm
Google Updates

Deepening Google Core Ranking Volatility Hits Yesterday & Today

Apr 17, 2024 - 8:01 am
Google Maps

Google Maps No Longer Will Support Draft Reviews

Apr 17, 2024 - 7:51 am
Google Search Engine Optimization

Google Search Console Adds Unused Ownership Tokens

Apr 17, 2024 - 7:41 am
Google Ads

New Google Ads AI Generated Image Tool For Demand Gen Campaigns

Apr 17, 2024 - 7:31 am
Google

Google Tests Horizontal Lines For Sitelinks & People Also Ask

Apr 17, 2024 - 7:21 am
Previous Story: High Rankings Seminar to be Held on June 28-29 in Denver, Colorado