Google Maps Lists Wrong Phone Number For Busy NYC Hospital

Mar 1, 2012 - 8:20 am 4 by
Filed Under Google Maps

Google Mount Sinai Hospital In New York CityMount Sinai Hospital is an extremely busy hospital located near Central Park in New York City. The problem is, when you Google it, Google Maps is listing the wrong phone number.

Google is listing (212) 241-7475 instead of (212) 241-6500. The 7475 number goes to a specific office within the hospital, the 6500 number goes to the main switch board which is capable of handling the volume of calls necessary for a hospital of that size.

In individual responsible for the listing said this is a huge concern because "there are hundred of calls going to the wrong department."

Google's Vanessa said they are working on it as of yesterday, but as of this morning the issue is still there. Vanessa said:

The team's working to fix this, please just don't touch anything right now (in MM, etc.).

Normally these are not huge concerns but when it comes to emergency care and alerts, it makes a huge difference.

This is not the first time Google ran into an issue with sending people to the wrong hospital and I bet it won't be the last.

Forum discussion at Google Places Help.

 

Popular Categories

The Pulse of the search community

Google Search Volatility

More Details

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: June 8, 2026

Jun 8, 2026 - 10:00 am
Google Updates

Google Search Ranking Volatility This Weekend - Around June 6th

Jun 8, 2026 - 7:55 am
Google Search Engine Optimization

New Google Document On Third-Party SEO Tools, Services & Advice

Jun 8, 2026 - 7:51 am
Google Search Engine Optimization

Google Updates Its Hiring An SEO Doc Warning On SEO Tools & AI Optimization

Jun 8, 2026 - 7:41 am
Google

Google Search Profiles Insights & Analytics

Jun 8, 2026 - 7:31 am
Bing Search

Bing Gives Searchers A Way To Disable AI Copilot Answers

Jun 8, 2026 - 7:21 am
 
Previous Story: Google's Personal Guide to the Internet