Verified A 3rd Party's Business In Google Places? Google Says Delete It

Aug 27, 2010 • 8:14 am | comments (4) by twitter Google+ | Filed Under Other Google Topics
 

Often a company will hire a third party search marketing company to handle their Google everything. That includes making sure they are listed and verified in Google Maps/Places. The issue is, some people, especially in the early days, verified their clients under their own Google accounts.

Why is that an issue? Well, if you part ways with the client, there is no easy way to transfer the verified listing back to the client. So what do you do?

A Google Places Help thread has ongoing discussion about the various options. Google's Linda came in and pretty much said, "don't take the high road" and just delete the verified listing from your account. Since it is not yours, you should just delete it. She said:

If you do not own these locations, it is our policy that you do not own them. The owner of this business should have these listings in his own Google Places account. Don't worry about taking the "high road" you should delete the data file from your account. You could notify the business to let them know that they should claim these listings.

I assume there may be some repercussions from deleting a verified listing but as Linda said, it is really the obligation of the business owner to make sure they "own" the verified listing in Google.

There are at least two things I tell my customers to do manually:

(1) Buy the domain names they want for their web sites themselves. (2) Verify their own listing on Google or give me their Google account so I can do it on their account.

I am sure there are others, but hey - two is shorter than more than two.

Forum discussion at Google Places Help.

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Comments:

Jon Stroz

08/27/2010 06:14 pm

I'm actually quite surprised the Google would allow people to set-up a Google places account for another company. It seems that anyone can just go and claim any company out there and "squat" on their Google Places.

Jon Stroz

08/27/2010 06:14 pm

I'm actually quite surprised the Google would allow people to set-up a Google places account for another company. It seems that anyone can just go and claim any company out there and "squat" on their Google Places.

jamie

08/28/2010 04:13 am

Just deleting google places accounts can be harmful to businesses. Many businesses (ours included- http://www.pointlomaelectric.net) depend on our google places listings that have customer reviews attached to them. Furthermore, once a places account is deleted, you loose any ranking that it may have had. We had that experience and went from being #3 on the 7 pack with 21 reviews to nowhere (page 50) with no attached reviews. It seems like it would make more sense and be more customer centric (oh yeah right, this is google) to allow places listings to transfer account owners. What about when an established business changes owners? Working with Google is so incredibly frustrating. As far as squatting- google does verify listing via phone and sometimes even a follow phone call by a real person. So squatting is not that serious of a problem that I am aware of.

Gary Hubers

08/13/2011 07:34 am

I hope google slaps you for the big hack you just pulled on our company.  This is not over yet Point Loma tell your internet expert to call me.   I have a few words I want to tell him.   See you in court.

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