Got Multiple Listings in Google's Local Business Center? Don't Delete Any

Oct 29, 2009 • 8:41 am | comments (9) by twitter Google+ | Filed Under Other Google Topics
 

I spotted this old thread at Google Maps Help that has very useful information and yet, we have not covered it (go figure). In short, the thread goes through the possibility of having a single business listed in your Google Local Business Center console multiple times. The questions are:

(1) Do you delete the repetitive listings? (2) If so, which ones? (3) If not, do you make sure they are in sync with each other?

For example, I have duplicate listings, two unverified, which I am afraid to delete:

google local business listings dup

Back in March, Joel H. from the Google Maps team wrote:

The only time you want to remove the listing from Maps is when the business is permanently closed OR you never want it to appear on Maps. If there are duplicates in your account, keep them. When I initially posted, I didn't think about the ongoing process we have to merge duplicate listings on Maps. Because we do our best to merge duplicate listings on Maps, it's possible that selecting Remove this listing from Google Maps may actually suppress a preferred listing in the future (the process of conflating listing happens regularly). We'll keep our eye out for duplicate, Local Business Center verified listings, and work to refine our systems to merge the right listings as soon as we can. Until then, keep the conversation going on this topic, and we'll be happy to continue to help as best we can.

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In the case of differing statistics (impressions/views), they are distinct listing on Maps, and Remove this listing from Google Maps is the right option. It's likely you'll want to choose the listing with less impressions or views.

Forum discussion at Google Maps Help.

Update: You also 100% want to check out Mike B's post on this.

Update 2: See Joel's comment (he works at Google):

There's a bit of confusion here - the 'Delete' link has two options:

- Remove this listing from Google Maps - Remove this listing from my Local Business Center account

The first option should be avoided, per the warning you quoted. The second option won't cause a listings to be removed from Maps.

The second option won't cause a business to be removed from Maps entirely -- it will just delete it from your account. That's the option you should use to get rid of extra copies of your business in your Local Business Center account.

So, if you ever have more than one listing for the same business in your account, choose one to keep, and go ahead and select: 'Delete' > 'Remove this listing from my Local Business Center account' for the others. In this case, keep your verified listing and delete the others.

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Comments:

Joel H

10/30/2009 01:05 am

There's a bit of confusion here - the 'Delete' link has two options: - Remove this listing from Google Maps - Remove this listing from my Local Business Center account The first option should be avoided, per the warning you quoted. The second option won't cause a listings to be removed from Maps. The second option won't cause a business to be removed from Maps entirely -- it will just delete it from your account. That's the option you should use to get rid of extra copies of your business in your Local Business Center account. So, if you ever have more than one listing for the same business in your account, choose one to keep, and go ahead and select: 'Delete' > 'Remove this listing from my Local Business Center account' for the others. In this case, keep your verified listing and delete the others.

Donna

11/23/2009 07:59 pm

I have a client who has a local business center account. We have been given the access code verification from Google but the site won't verify. Any ideas?

rishav sen

11/30/2009 05:14 am

i have submitted my information in local business center but from that day i am not able to open my website i.e. www.unique-travels.com and also the access code verification given from google but site won't verify . plz. help me

No Name

12/15/2009 05:19 am

i have submitted my information in local business center but from that day i am not able to open my website i.e. www.unique-travels.com and also the access code verification given from google but site won't verify . plz. help me

Antonan

01/06/2010 06:31 pm

why do i get a this message when click on see your listing on google map?? "We currently do not support the location" is the messhttp://maps.google.com/maps/place?hl=en&georestrict=input_srcid%3Adc2994219b7ae8e7age that i'm getting back:

Fratellos

02/20/2010 01:14 am

Hi. I recently opened up a business that had been closed for the past year. The old phone number and hours are still coming up on google even though I claimed the other account. I have tried to get into contact with the previous owner to see if he remembers his log in and he does not. A lot of customers do not come in because of the previous owners, and I would like to get this changed as soon as possible because it is critical for my new business that the customers know it is under new management. Thank you!

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Hazel Davies

02/13/2012 12:55 pm

I was going to delete one of my places listings, so glad that I read this before I did it.

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