Google Tries To Get Organized On AdSense Payment Issues

Feb 26, 2009 • 8:05 am | comments (1) by twitter Google+ | Filed Under Google AdSense
 

One of the official representatives in the Google AdSense Help Forums, AdSensePro Jen, has posted three threads in an effort to help publishers who are having payment issues. Those threads are named:

The first thread is the only thread that has any current complaints in it, but the threads are less than 12 hours old anyway.

Let me break out the payment issues with each thread:

(1) I have no visible holds on my account, and have not been paid:

Please reply to this thread if you meet the following criteria:

- you have no visible holds on your account - you have over $100 in earnings - you have not yet been paid

However, please keep in mind that the payment hold issue that was occurring earlier was fixed after the 2/15 Feb payment cycle deadline. As a result, if you believe you were under this issue, you should be paid in the next cycle at the end of March.

(2) I have requested a check reissue but not received a confirmation:

If you have once submitted a check reissue request and never received a response, please reply to this thread.

Keep in mind that if you requested a reissue and received a reply about your earnings being credited back in 15 days, the request was processed and there is nothing more you need to do.

Moreover, if you are using EFT, you cannot request a reissue, you must check with your bank as to why the earnings were not received.

(3) My check/payment was returned or expired and I'm unable to remove a hold on my account:

Please reply to this thread if you have a payment that was returned or expired and after you entered your updated address/account information, the hold still hasn't been removed from your account.

Hopefully, you don't have to reply to any of these threads.

Forum discussion at Google AdSense Help.

Previous story: Daily Search Forum Recap: February 25, 2009
 

Comments:

Adsense Publisher

11/01/2009 04:57 pm

The only action Google is willing to take is to try it again next month for many publishers for the October 2009 payment cycle. This appears to be the same bug that hit back in February 2009. Apparently Google has not fixed this 100% and doesn't know what's causing it if it has continued for months later after they claim to have fixed all problems.

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