Google Says They Fixed AdSense Reporting Bug But Publishers Not Convinced

May 8, 2008 • 7:45 am | comments (0) by twitter Google+ | Filed Under Google AdSense
 

Yesterday we reported about a major reporting bug that impacted both AdWords & AdSense users. Yesterday at about 9pm (EST), Google's AdSensePro Stephanie said the reports were now fixed. Yes, that is about 40 hours after received our first reports of the outage. Stephanie said:

This reporting issue has now been fixed, so you should now see all of your missing data from yesterday in your account. (We've also reflected this update on our Known Issues page at https://www.google.com/adsense/support/bin/answer.py?answer=92365.) I'll leave this thread pinned to the top of this category for another day, to make sure more forum members see this update.

Thank you all again for your continued patience, and our team sincerely apologizes for the delay.

Even though Google said the issue is now fixed, many AdSense publishers are not convinced. All the replies to Stephanie's post claim the reporting issues were not resolved. Of the five replies, all five said the reports still seem way off.

AdSenseAdvisor posted an updated at the WebmasterWorld thread also, this reply was at 4:06 am (EST) this morning saying the issues have been resolved. But like the Google Groups thread, the publishers in that thread are all not convinced the reports are bug free.

Forum discussion at Google Groups and WebmasterWorld.

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