Some Firefox Browsers Blocking Google AdWords Clicks?

Nov 3, 2006 • 7:09 am | comments (3) by twitter Google+ | Filed Under Google AdWords
 

There are now two threads, one at WebmasterWorld and the other at Search Engine Watch Forums that report by a handful of users that when they try to click on an AdWords ad in Google.com, it does not allow them to click through.

When I display the google SERPS in firefox 2 I find that some of the adverts can't be clicked on. In my case it is in positions 2-5 on the right hand side. I've tried the same search in IE6 and everything is normal.

Weird one this, but I am using Firefox 1.507 (I cannot update to Firefox 2.0 with Windows NT) and I cannot click on the bottom three sponored links on the results page. This phenomenon has only been occurring this week but I would be interested if anyone else has experienced this?

So it is not limited to Firefox 2.0, it happened on a version of 1.5.

AdWordsAdvisor posted in both threads stating;

Over the past few days, I have heard four such reports: the one report here, two on another forum, and a similar report in an advertiser email.

So, while it does not appear to be a widespread issue, the tech folks have certainly been looking into it. If you're experiencing this, by all means contact AdWords support and we'll see if we can't get to the bottom of it.

To be a bit more specific, engineering tells me it would be very useful to have the information below, if you have experienced this issue and plan to contact AdWords support:

* The version of FF you're using * A cut-and-paste of "View/Page Source" * A screenshot or other listing of all the extensions shown in "Tools/Extensions" * The text from "Help/About"

Forum discussion at WebmasterWorld & Search Engine Watch Forums.

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Comments:

melon

11/06/2006 02:38 pm

Did you know that you can significantly speed up Firefox? You can find manual how to easily speed up Firefox over here: <a href="http://www.mozila.pl/firefox-speed-up.html" rel="nofollow">speed up firefox</a>

No Name

01/26/2008 05:45 pm

This bug has been fixed a long time ago and is not influencing AdWords ads anymore. Firefox keeps rocking and the market share is growing.

Raman

03/07/2010 06:58 pm

Why does adwords not showing on firfox 3.5. I used IE it shows.

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