MSN adCenter & Poor Customer Service
There is a comprehensive thread at DigitalPoint forums named Adcenter - Horrible Customer Service where adCenter beta users discuss the issues they have with MSN's adCenter customer service. This is not the first time forum threads have been started complaining about features or service at MSN's adCenter. We have coverage of this back in November of 2005.
That is not to say adCenter wont get better. I have seen a strong effort in the forums by MSN to resolve issues. But does it always take a public display of disappointment to encourage good customer service? We have seen the same with Google and Yahoo!
Time will tell. Forum discussion at DigitalPoint Forums.
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rustybrick in MSN / Microsoft adCenter at February 15, 2006 8:30 AM
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i need to close my bank account. i have automatic msn payment on it. i have to be able to mail you payments as i'm shutting off bank. please help me. i cant get to where inedd to be to change billing sopts.
Posted by JO ANN FLATT at March 16, 2006 18:35