adCenter Bans Accounts By Accident

Jan 9, 2012 - 8:09 am 0 by
Filed Under Bing Ads

adCenter LogoOn Thursday there were some reports in the Microsoft Advertising Forum that advertisers were complaining they were not able to manage their accounts.

In short, they were banned from using Microsoft's adCenter product, which places search ads on Bing and Yahoo Search.

The reason they were banned was because their ads and sites were mistakenly labeled as serving up malware.

Ralph David, adCenter Community Team, said this was a mistake and they are working on fixing it. He did not specify how many accounts were effected, but he said:

We have identified an intermittent system error which has caused some accounts to be incorrectly flagged as 'Malware' and have been temporarily suspended. This issue has been escalated to our Technical Engineering Team with the highest priority in an effort to get your account up and running again as quickly as possible.

Please be aware that the Technical Engineering Team are in the US, so we may not have a resolution today. We do have support staff in the office on Saturday, so should anything come in from the Technical Engineering Team overnight, they will let you know in the morning.

As of now, I am not sure if it is fixed or not.

Forum discussion at Microsoft Advertising Forum.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google Ads

Google Ads Suspended 90% More Advertisers This Year & Removed 5.5 Billion Ads

Mar 28, 2024 - 7:51 am
Google Ads

Google Updates Its Definition Of Top Ads; They May Not Be At The Top

Mar 28, 2024 - 7:41 am
Google Ads

Google Ads Adds Share Ad Preview For Performance Max

Mar 28, 2024 - 7:31 am
Google

Google Can Search For Your Blockchain Wallet Addresses (Bitcoin & More)

Mar 28, 2024 - 7:21 am
Google Maps

New Google Shopping & Maps Search Features

Mar 28, 2024 - 7:11 am
Search Forum Recap

Daily Search Forum Recap: March 27, 2024

Mar 27, 2024 - 4:00 pm
Previous Story: The Google Schemer Shirt